Question

Galaxy active 2 watch

Jan 6, 2020 10:37AM PST

I'm very frustrated trying to make my watch display my heart rate constantly during exercise the screen keeps turning of or going to always on display (no HR there), I don't need to see anything else while exercising, only this trivial thing thx

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Answer
Even Samsung writes:
Jan 6, 2020 10:41AM PST

"Do not move your body while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately."
- at samsung.com

It appears this is not a HR monitor for active use.

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HR display
Jan 6, 2020 12:07PM PST

thx, during cycling or walking it seems to measure HR OK, it just this anoying thing that you can't display it constantly

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I don't have the link up at Samsung
Jan 6, 2020 12:46PM PST

But as I read that line and more it appears this model doesn't do what you ask and Samsung in that sentence tells us in a roundabout way why they don't offer it.

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HR DISPLAY
Jan 6, 2020 8:57PM PST

Yoy are mistaken when you start exercise the watch will start measuring your Heart rate constantly even if you were in manual mode before, so it is intended to that. It is only a display problem.

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I knew I should have kept the link to Samsung.
Jan 6, 2020 9:51PM PST

If you feel this product does not meet expectations and Samsung does not give you a date for a fix, you should return it and try other devices. I hear Apple's monitor may be more to what you are asking.

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