General discussion

Fujitsu Lifebook N Series USB Ports not working

Hey guys,

I need some help with my laptop.
So i have a fujitsu lifebook which is probably around 3 years old.
A long time ago i plugged in a device into the side USB port, and it caused the computer to die and not respond. We had to send it in for repairs.
But it wasn't completley repaired. Ever since, if you touched said USB port in the wrong way, the computer would instantly turn off, however it can be turned back on.

So we have ignored touching this port. But today my brother accidently hit it again while searching for the power port. Now, none of the 4 other USB ports on the rear of the computer respond. My mouse doesn't light up, and my Zune MP3 player doesn't function or recieve a charge from the ports.

Basically, i need to get the USB ports working again.

Running windows vista.
Any ideas?

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Basically ...

this is a hardware issue. So open the case and repair it. If you don't feel qualified yourself (I wouldn't be, but I'm a software man) find a repair shop that does it or send it to Fujitsu repair center again. Which, by the way, you should have done immediately when you found out, because fixing a repair under its warranty would have been free. And now you'll have to pay, I'm afraid.


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Well i'm comfortable workign on the guts of the computer, but i have little understanding of how they work etc, so i'd need to know what is wrong or what needs replacement.

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Re: repair

My guess: a connection on the motherboard needs to be resoldered. But don't blame ME if you blow up the motherboard and need to buy another laptop. Only blame yourself for not seeking professional help.


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How I test if it's the machine or the OS.

I boot UBUNTU (it's on CD, no install and is my tool of choice for a quick test.)

I see if an USB mouse works and if it does I look for the restore media.

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