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Fujitsu Lifebook 6230 (notebook)

by savvyblue / October 17, 2007 8:48 PM PDT

Recently I have an awakening shock from Fujitsu, an advanced conglomerate employing some 158,000 people and has some 500 subsidiary companies unable to handle a simple request of replacing a defective Fujitsu Lifebook. The 6230 notebook has a defective mainboard, a defective hard disk drive, and problem of intermittence.

The defective Lifebook is a quality product with defective parts and intermittence problem that has to be discarded once the warranty expired. A defective product will have recurring problems. No sensible customer can afford the time and resources to get it repaired. Fujitsu will not be proud to claim that its quality products have defective parts that need to be replaced and serviced within the warranty period; thereafter to be discarded

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This is true for most laptops.
by R. Proffitt Forum moderator / October 18, 2007 12:39 AM PDT

If you look around, out of warranty repairs tend to exceed or be better than 1/2 the cost of a new laptop.

Is this a statement of how much less costly the notebooks are today or the high cost of technical labor?

-> There are many lessons here about extending warranties, cost of repairs and more. But it is not a Fujitsu exclusive.

Bob

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Warranty..
by ikenfixit / October 20, 2007 9:45 PM PDT

I agree Bob.. It would slow our business but think of the end result? Manufacturers would have to step up to the plate to take care of Pandemic issues that seem to affect them all in one way, Manner, shape or form. What exactly is the issue on the Lifebook? You state Faulty systemboards and hard drives. (Drives are not manned by the manufacturer).. For the most part.. Ive seen IBM Travelstar drives in Fuji laptops. What is the board doing/ Not doing?

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