Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Fujitsu camera not working

Apr 21, 2017 5:56AM PDT

I have a Fujitsu Lifebook U laptop. i bought it second hand and the camera, in Skype and in another photographing program doesn't work well. the background is completely blue and i can hardly see myself. dominant blue.
How can I attach the dxdiag results here? i can't find the select file button

Discussion is locked

- Collapse -
Answer
Why dxdiag results?
Apr 21, 2017 8:09AM PDT

I've never found them useful. If it's second hand and not working right, a factory reset should take it back to the beginning and it will work unless there is pilot or a hardware error.

- Collapse -
How to restore factory defaults
Apr 21, 2017 8:22AM PDT

How do i reset to factory defaults? do i have to visit Fujitsu site, do i have to enter the BIOS or is it a feature in Win 10?

- Collapse -
Varies with the machine.
Apr 21, 2017 8:41AM PDT