Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

FTP download problems

by stevemilleresq May 17, 2005 4:19AM PDT

I have a compaq nc-6000 notebook and my os is xp pro-sp2. Driver updates from HP/Compaq are downloaded via FTP. I am unable to download anything from the website using either windows internet explorer or MSN explorer. However, I have no problem downloading with mozilla.

Is xp blocking ftp downloads, and if so, where do I find the settings to permit downloads? I would note that on all my other computers that use xp sp2 I have no similar download problem.

Discussion is locked

5 Posts
- Collapse + Expand Details
- Collapse -
Might be a problem with IE settings
by Adi May 17, 2005 4:24AM PDT

Do you use a firewall and/or a DSL modem? If so, check your Internet Settings (In IE go to Tools --> Internet Options) and then in the Browsing section, scroll down to the checkbox that says "Use passive FTP", make sure it is selected. MSN Explorer is based on IE, so if this works, it should make it work in MSN as well.

Mozilla is a completely seperate browser with different settings, which is why it works while IE does not.

Hope this helps.
Adi

- Collapse -
Thanks very much
by stevemilleresq May 18, 2005 11:11AM PDT

Passive FTP was not checked. CHecking it definitely solved the problem.

Thanks very much.

- Collapse -
(NT) (NT) My pleasure, thanks for posting back
by Adi May 18, 2005 5:14PM PDT
- Collapse -
Why fix this?
by r. proffitt Former Forum moderator May 17, 2005 4:27AM PDT
- Collapse -
Why fix it?
by stevemilleresq May 18, 2005 11:17AM PDT

I get automatic notification for service packs and I'm typically using msn explorer to check email and I would see something I wanted and try to download it with no success. I would have to have to stop what I'm doing, open mozilla, navigate to the page, etc., which is not a big deal, but it was frustrating not knowing why I was unable to download in the first place.

Back to Windows Legacy OS forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info