Frustrated running chkdsk need help

I upgraded on line with Best Buy, they were to send and email to my email address, which never came, which never came. During the upgrade process I cut and pasted the page where I bought and was charged for it,pasted in text form for a reciept... showed up on my charge. No email came with any link.... I emailed them several times with no responce. I called and spoke with a tech who said he would send me an email with a link, go back to original windows. I waited for the email before doing so... and a good thing because an email did not arrive with any link. I explained that the email address I had was a verizon email that would not allow the digital locker, but had other email address and a digital locker. This upgrad was bougth and paid for.
If it were pirated, I would know enough to eat it and suffer the consequences.

I have updated the bios, but before responding checked to see if there were any other updates...I run their program for updates which shows nothing but also go to their site and check. Just now I noticed another bios update and will try it tonight while every one is out so I have no distractions while doing so.
I called Best Buys support to hear a recording today, they would be back Monday???? Monday even if this upgrade works will call again. I want since I paid for software a way to reinstall when needed, if needed and planned to let them know I would contact the charge company for a charge back if my needs are not met. I have searched the internet and this forum for fixes for my problems with not finding any results except for xp. The laptop was new and I had not put it through anything, I should not have upgraded to ultimate without knowing it inside and out first. I have purchased software on the internet before but had an exe file to install, this phanton upgrade stuff does not make me comfortable to be able to fix problems.

I am experiencing the same error. Have to dual boot a new HP Pavilion dv2000 laptop with XP for a customer. Vista was pre-installed and our main work app won't run error free on Vista and won't be updated to until end of Q2. So I'm trying to resize the partition to make room for another partition for XP with GPartEd tool but getting an error stating "Cluster accounting failed at 3147732 (0x3007D4): extra cluster in $Bitmap" when the program analyzes the drive. There was a recovery partition that I deleted using the HP Recovery tool after creating the recovery DVDs for this laptop. The tool also specifies using chkdsk/f to fix in Windows but I get the same issue as the parent post. chkdsk quits after 6% stating that an unspecified error occured and boots up Vista.

Sometimes it goes to 4% sometimes at 6% it stops. I updated the bios, did not make a difference. I contacted BestBuy again with the following answer(we don't have the link any longer, don't know why you did not receive either email we sent, can't help you contact Windows market support) Heard nothing back from them either. I constantly check my junk mail folder to see an answer. I contacted my charge company. I just received and email from the charge company saying they were looking into it and tempory giving me a credit unless Best Buy request payment again. I have a single operation system on the laptop so I don't know.

start>run> sfc /scannnow

Note the space after sfc

Then try again.

Tom

My laptop came with the same software Vista Premium, I had not run chkdsk before upgrading to the ultimate version. please keep me up to date on on the 3rd party software with the results. Mean while I did put in a claim with my charge company for the upgrade that came with no tech, no download again option from best buys. they refunded me the money with a note waiting to hear from best buys and letting me know I could be charged again.

I have a similar problem, except my HP DV2210US came with Vista Premium pre-installed. I hit the problem after a Windows update failed and forced a CHKDSK on reboot. Not only that, but my keyboard quits working so I can't cancel out of CHKDSK (an external keyboard lets me cancel and boot to Vista).

Chatted online with support. The recommended defragging (not much help on basically a new laptop). They recommend a system restore now. I was going to try that, but when booting to the restore partition I noticed some utilities there before restoring.

I ran CHKDSK from the restore partition and it made it past my standard 6%. I am still waiting for it to finish, but it may be an issue with CHKDSK running on the drive it is checking. I may go out and buy a 3rd party disk utility before I waste my time restoring. Just seems weird I have seen 3 posts now with the same symptoms from people with various HP dv2000 models...all with Vista.

This just started happening to me last night. I did the anytime upgrade from Vista Basic to Vista Home Premium, but I don't think that is the problem since I did so about a month ago. The upgrade probably isn't the source of the problem, but I bet it will be a pain to do a system restore and then have to upgrade all over again. Stupid Vista. I'm going to contact both Microsoft and HP about this, don't think I'd be able to fix this on my own without some help. If I get any good advice I'll be sure to post it.

When I restarted my computer for the umpteenth time the disk check was able to complete. No idea why, but I'm happy it worked!

All,

Thanks for your tips!

My HP DV2000 froze at CHKDSK 7% (file 77756). After reading the other posts here, I rebooted and pressed F11 to enter recovery mode.

Once in recovery mode, I selected, "Repair Hardware" then "Command Prompt" from the menu selections. After some searching I found the Windows OS files (and other important files/directories) are loaded on the D drive (>dir d. So, at the command prompt I typed CHKDSK d: /f.

Check disk took about 60 seconds to complete. It found an orphan file that it fixed and a few other things.

I rebooted, and Vista started without problems.

This isn't guaranteed to help everyone, but my system is now up and running well. And it was well worth the 30 minutes I spent researching and doing this than other suggestions I came across!

Same problem and good tried your approach.
chkdsk got hung infinite times at 6 % (81800 of 128000) when booting normally. The BIOS HDD check passed successfully.
I did exactly as you suggested above and now I am back to normal.
Went to Recovery mode by pressing F11 and then using command prompt executed
chkdsk d: /f
this finished in a minute or so
Rebooted.
Thank you so much.

I followed the directions and used this method of F11 in Recovery. Then I ran ever option..... c prompt chkdsk d:/f chkdsk c:/f each ran and corrected errors. Then typed exit which brought me back to the original screen... high lited windows directry and it ran all chkdsk 5 instead of just the 3 and then did the recovery partition, it also ran the 5. I rebooted and tried windows check for errors and the same thing happened it stopped after 2%. I am pleased to see that there is a way to fix the errors, but will continue to look to make vista work properly... I am assuming if you delete the recovery partition, you will no longer have this way to correct errors. does any one know?

So after running chkdsk from a separate partition did windows still want to run chkdsk anyway, or did you force another chkdsk from the normal boot partition?

I didn't explore it any further. The computer seems to be working okay. I am a little frustrated with the various Vista problems, but I am sure they will be sorted out eventually.

I was a little underwhelmed with HP's support. They seem to feel that I should just reinstall, but that seems crazy to me if many people are having the same problem and we have to resort to CNET forums to figure them out.

I ran it again, just to see if somehow it corrected the problem... it did not. but this forum did show me a way to correct the other errors on the drive.

why dont you try Hiren's boot? boot from cd and choose "file manager\volkov commander.." i had meet the sam error and i tried this way...successful

and it should be the same in Vista as in XP. (Error Checking = Chksdsk) See the link below:

How To Run 'Error Checking/Chkdsk' On Win2000/XP

Hope this helps.

Grif

Thank you so much. I finally found it. What a long exhaustive search that was!

I miss my old XP soooooooooo much.