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Question

frozen screen shot on my HP laptop deskstop

Sep 19, 2018 10:10AM PDT

Nothing I do will correct the problem. Mouse can not click on the desktop'

Discussion is locked

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Answer
Re: frozen screen shot
Sep 19, 2018 12:35PM PDT
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Answer
Does Holding Down the Power Button Shut Off The Computer?
Sep 20, 2018 11:35AM PDT

If the computer shuts down correctly, then restarting it should correct your issue.

Hope this helps.

Grif