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General discussion

Frozen iPod---Help

Mar 19, 2006 7:43AM PST

My son was tranfering his collection to his ipod Mini, got it about half full and stopped to do homework, leaving it charging on the usb port He went to turn it off and found that it wouldn't turn off. He unplugged it and it still would not respond to any controls. I double checked that the hold button was off, then connected it and attempted to work the controls (no luck) then tried with the hold in lock with the same result. Any ideas would be wonderful.

My thanks,

Bram Haver

Discussion is locked

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REBOOT IT
Mar 20, 2006 5:01AM PST

Try rebooting the ipod:

1. Toggle the "Hold" switch back and forth several times.
2. Then, hold the "Menu" button on the click wheel and the center "white button" simultaneously for 6 seconds and it should restart.
3. If that doesn't work, please provide more details such as what you see on the screen.

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Many Thanks
Mar 20, 2006 10:16AM PST

That did the trick....THANKS!!

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Thanks!
Mar 29, 2006 11:27AM PST

Thank you so much!!!!! My ipod is now working.