I can only answer you have to perform a factory reset. Hope your backups are current.
curser frozen/windows 10
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curser frozen/windows 10
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Firstly, it is important for me to know the laptop that you are using so that I can help you in a better way.
The few tips to solve the problem are as follows:
- search for a "touchpad" icon on your laptop. If you find it, then press it your cursor might start working. Look for this icon at the function keys row of the keyboard.
- OR open mouse setting on your Windows laptop then, from there select the "device setting" option, the choose the touchpad option and click on enable, as it might get disabled sometimes.
Thanks!