Question

frozen curser

Apr 21, 2018 11:57AM PDT

curser frozen/windows 10

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Clarification Request
Given so little detail
Apr 21, 2018 12:09PM PDT

I can only answer you have to perform a factory reset. Hope your backups are current.

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Answer
Provide more details
May 29, 2018 8:27AM PDT

Firstly, it is important for me to know the laptop that you are using so that I can help you in a better way.

The few tips to solve the problem are as follows:

- search for a "touchpad" icon on your laptop. If you find it, then press it your cursor might start working. Look for this icon at the function keys row of the keyboard.

- OR open mouse setting on your Windows laptop then, from there select the "device setting" option, the choose the touchpad option and click on enable, as it might get disabled sometimes.

Thanks!

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