Question

frozen computer help

My Windows XP computer which had been working perfectly froze up today after copying and saving some pictures from a university lichen website. During copying a script problem notice popped up and I chose the "end script" box in lieu of the "continue" one. When I tried to open one of the pictures the computer froze. After a normal restart it immediately froze upon reboot it with the window "Windows Explorer has encountered....and needs to close" popping up. I then tried a system restore to an earlier date with the same results. I also tried safe mode and all of the other startup options when F8 is pressed but the same thing happens. I feel that if I could delete the downloaded pictures I might be able to restore service but I have no way to get at them. I doubt anyone has a solution but thought I'd ask anyway out of desperation.

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Answer
Do you think the drive is full?

If so, you can boot any number of LiveCDs (I use Ubuntu since it's free, does not need installing and I don't have to know it's Linux) that you can boot and clean up.
Bob

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Answer
Try booting to the Command Prompt

From the Command Prompt you can use the old fashioned DOS commands to delete the file(s) in question. If you need the syntax, type DEL /? and it'll show all the options. You can move from one folder (directory) to another via the CD command, and again CD /? will give you all the syntax. I hope deleting the file(s) solves your problem, but it's possible you could have something else (like a corrupted file, bad spot on disk, malware, etc.).

Good luck.

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