Windows Vista forum

Question

Freezing system, Google hijack virus?

by sarah_jay / January 2, 2012 11:06 PM PST

I have a Toshiba Sattelite laptop running Windows Vista and have had very few problems with it, but recently it has been freezing. Sometimes the screen will freeze but the mouse can move, other times everything freezes. Also, if the volume is on, it will set off a high pitched, continuous noise that can't be turned off unless I shut down the laptop with the power button. Then there comes times when it runs fine and there's no problem. Could it have anything to do with the Google hijack virus I've had for a while, that I can't seem to get rid of? May there be another virus I can't find? I have Malwarebytes and Kaspersky installed. I also bought a new battery for the thing not long ago, because the other one was the original one from three years ago and wouldn't hold a charge.

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All Answers

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Answer
About Kap
by R. Proffitt Forum moderator / January 3, 2012 12:41 AM PST

It's an OK thing but since it doesn't play well with other antivirus or other resident protection I'd look at my HIJACKTHIS LOG FILE and maybe AUTORUNS outputs to see if I've created an issue.
Bob

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RE
by sarah_jay / January 3, 2012 11:12 PM PST
In reply to: About Kap

Would it be a good idea then, to remove the antivirus systems I have and just reinstall one of them?

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If you follow the CNET Spyware Forum the advice is always.
by R. Proffitt Forum moderator / January 4, 2012 12:52 AM PST
In reply to: RE

Antivirus, pick one.
Firewall, pick one.

Install more than one of each and please don't complain too much.
Bob

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