Windows Legacy OS forum

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freeze up

by kth / March 16, 2005 3:40 AM PST

I did a windows update and antivirus update yesterday and now my computer mouse won't click on anything. When I try ctrl+alt+del, it says system is busy so I let it sit all night and still it didn't work today.

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freeze up
by Bob__B / March 16, 2005 4:53 AM PST
In reply to: freeze up

Just a test.

Reboot.
Start>run>msconfig>startup.
Untic kb891711 if it's in the list.
Reboot and test.

If no diff go back and retic the entry.

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(NT) (NT) what happens after you try safe mode?
by reefurbb / March 18, 2005 6:13 PM PST
In reply to: freeze up
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RE:
by Cursorcowboy / March 18, 2005 8:20 PM PST
In reply to: freeze up

1. The article [Q325192] discusses and describes know issues that may occur after installing certain Updates to Internet Explorer or Windows. Please review the content of this article to see whether the described issue you've reported could be linked to anything there.

2. Access the "Windows Update site" and click "View installation history" in the left frame to ascertain your system update information.

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