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Question

freeview/freesat

Dec 28, 2016 7:50AM PST

tuned in LG55UH650v both freeview and freesat. when 'input' pressed only icon available for selection are, live tv, hdmi1, ultra fit and screen share. LG support said there should be a satellite option there. Any advise please?

Discussion is locked

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Clarification Request
Back to LG
Dec 28, 2016 9:50AM PST

I take it they gave you the setup for the satellite antenna. I've lost count of how many times the owner was looking for a satellite but didn't have the antenna installed and connected.

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freeview/freesat
Dec 28, 2016 11:30AM PST

Thank you 'R'. I seem to be getting somewhere now. If I go to settings/all settings/programmes/programme tuning & settings/programme mode and select 'satellite', it works. To get back to freeview, same route but select 'antenna'. seems a long round about way but....it works. Surely an option in 'input' would be easier?? Too much to ask for I suppose? even though LG support said that there is the choice in 'input'. Are they wrong or have I got an iffy TV??

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Or
Dec 28, 2016 12:46PM PST

They expect folk to use one or the other but not both. To me this sounds like a design flaw. Back to LG to ask when they will fix it.

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Finally
Dec 29, 2016 3:43AM PST

Finally, someone at LG who know what's what. Thanks Nicole.
Solution is .... On this TV, both Freesat and Freeview are grouped under the same input, under the Live TV option, so you will need to select this on the Input List. In order to switch between the two, rather than changing the input, what you need to do is open up the program guide (EPG) while on the Live TV input and look for the filter icon. Click this, and you will be able to change the filter between Freeview and Freesat.
Simple when you know how eh??
Whatever happened to the good old fashioned instruction book??

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I see you replied and the post went missing.
Dec 29, 2016 8:15AM PST

Will ask for our forum leader to bring it back. Hang in there.