Phones forum

General discussion


by sweetpappy / October 5, 2006 12:28 AM PDT

I am celebrating my 2year contract aggrement date today with Nextel that became Sprint. I called their customer service and am happy to report that after being on hold for 20 minutes, having poor cellular service and poor customer service for 2 years that I have finally closed one of the worst cell phone accounts I have ever had!
I was originally transferred to some Asian outpost but finally found Sierra. Customer Service Assosiate Sierra handled my call with the same poor service I have been recieving all year. With her bitter attitude and bossy tone it was a long and deliberate affair that ended in my puric victory!
My story has more history to it and is very ironic: Back in the day I had my first cellular service, the provider none-other-than SPRINT, and needless to say it was an aweful experience. My service coverage was good to fair most of the time but nonexistant at and near my apartment. I would have to take walks in order to retrieve voicemails, return calls and take calls. I was nearing my lease termination date and decided to wait it out, so it goes. I moved to a beautiful condo on the beach and to no avail my cell phone again decided not to work at my residence.
After a long scoreless battle against customer service I finally snapped. I was at my expiration period and preparing to cancel my service over the phone. I waited the remainder of my contract (one more month) and even threw a BIG BASH for the event. Hold the PHONE- for some reason I kept receiving bills after I had signed with AT&T (another less then stellar service provider). I then called the so-called "customer service" only to be told that the person assisting me had renewed my contract. Another series of scoreless battles and I finally just said "F IT!" and paid the hefty $250 early cancellation fee.
Another couple of years go by with my new provider and I have the same problems with them not allowing me out of my "contract". These guys are worse than the freagin MAFIA. After I finally shake AT&T I decide to go with this word of mouth "AWESOME" service known as NEXTEL.
At first NEXTEL was proving to be pretty good. My phone worked right up until its first hurricane (south Florida). After this event my cell phone would never fully recover. I even took it to the "phone doctor" who said, "get a new phone."
Later that day when I got home I decided to go on the internet and review my NEXTEL account only to discover...
(dramatic music cues now)
SPRINT is now the new owner of NEXTEL. "What, this can't be true?" I asked my coworkers. One of my coworkers even replied, "it's true, and they suck from what I hear."
Well, I again held out for this special day when I could be, Mel Gibson said it best in Brave Heart, "FREE!"
They can never take our freedom...
But they can take our money!

Discussion is locked
You are posting a reply to: Freedom!!!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Freedom!!!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?