Storage forum

General discussion

Freecom External HD: "Cannot find the specified file"

by crone / December 14, 2004 7:26 AM PST

I've cut and pasted about 20GB worth of files onto a new external HD, but when I try and move (copy/cut) or open any of them I get messages to the "We can't find what you're on about" effect.

Moving from HD to main HD desktop: "Cannot copy 'blah' Cannot find the specified file"
Open in Word "The document name or path is not valid."

But when i'm in Windows Explorer I can see everything with correct name, sizes, types and modification dates; but can't physically do anything with the files, in the way of opening them, moving them etc.

Any suggestions?

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Another member noted this issue.
by R. Proffitt Forum moderator / December 14, 2004 9:11 AM PST

There were moving a drive from PC to USB case and back and learned that they were corrupting the hard drive contents.

Such movement is not supported or supportable.

Put the drive where you will use it, then delete the partitions (Data will go by-by), create the partition and format it. If you take it out of the USB case, and attach it to a PC IDE cable, then repeat...

Bob

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Please clarify
by crone / December 15, 2004 12:13 AM PST

So you're saying that copying of data from one hard drive onto my new one; isn't supported? This seems very strange to me; hence me wanting clarification.

If that is the case, is there any chance of data recovery, and if so how?

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I noted ...
by R. Proffitt Forum moderator / December 15, 2004 12:19 AM PST
In reply to: Please clarify

That you can't unplug the drive from the USB case and put it in the PC and then back again. That method is not supported or supportable.

If you are have drive failures on the USB drive, scrape your files off it and then delete its partitions, make new ones and format it again.

If it still fails, then check the warranty.

Bob

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