Free Zone Alarm

Free Zone Alarm

by auggief Nov 3, 2005 9:28AM PST

Four of my neighbors have had connection problems. When they call the cable ISP Road Runner(Time Warner) they are told to disable Zone Alarm. Then they are able to connect to the internet. When they call Zone Alarm they are told there is a fee to fix the problem? What other free firewall can I recommend to them?

Discussion is locked

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Have a look

by eddie11013 Nov 3, 2005 10:34AM PST

at the following link: http://reviews.cnet.com/5208-7813-0.html?forumID=32&threadID=114259&messageID=1301091
a member came up with this list. Just to let you know, I have Zone Alarm and I have RoadRunner and I have not had any problems. I know this is a silly inquiry but, when you turn ZA on, the first thing that starts happening is it starts 'blocking' everything, if you where to hit 'deny' and remember this setting, I could see how you might not be able to get to a web site or the internet for that matter. If you think this is the least bit possible, you can always reinstall ZA and make sure that you tell it to 'allow' the connection. I have done a 'clean' install before and the first thing that comes up when I installed ZA was did I want to allow the internet connection.
Just a suggestion.
Eddie

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Zone Alarm

by auggief Nov 3, 2005 11:04AM PST

Eddie, you are probaly right. These are my friends but they are space cadets and could very well deny when firewall comes up the first time. However, the guy I helped today, I loaded the Zone Alarm some time ago and then trained it for him before I left by allowing not denying. His computer just started having problems connecting to the internet. I don't necessarily buy Road Runner blaming it on Zone Alarm. In fact I can't believe they tell someone to uninstall Zone Alarm and leave the computer unprotected on a cable hookup.
I personaly have a problem that started not to long ago. When I leave my computer for a couple of hours and come back, it won't connect to internet and I have to restart to correct the problem. I was thinking it might be a hibernation related problem.

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It is Zone Alarm

by auggief Nov 4, 2005 7:12AM PST

For what it is worth, I uninstalled Zone Alarm and set up Windows XP Firewall and I no longer have the connection problem after I leave the computer for a couple of hours. Since connection problems have happened to four of us, I have to say it is Free Zone Alarm.

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I'd run some scans

by EZRIDER714 Nov 4, 2005 7:26AM PST

and look for something messing with Zone Alarm. I use it and Roadrunner in fact using it now,and have for years and have never had a problem. About a week ago at work we were attaked my some sort of virus/trojan don't know the full details but it kept blocking internet access thru the firewall and shutting down the virus scan on trend micro pc cillin, never know there could be one similar preying on zone alarm. be safe not sorry
EZ

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Scan Regulary

by auggief Nov 4, 2005 8:10AM PST

Thanks but I scan regulary with Spybot ,Adaware ,Microsoft Anti Virus and AVG. In addition I have Win Patrol, Spyware Blaster and Spyware Guard unning.

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Just a thought

by EZRIDER714 Nov 4, 2005 10:19AM PST

We were supposedly protected to the max, with many of the same, and yet somehow it still happened
EZ

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ZA Gone

by auggief Nov 4, 2005 5:12PM PST

I uninstalled Free Zone Alarm and activated Windows Firewall. I no longer have the problem. Has to be Zone Alarm.

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For what it is worth

by auggief Nov 4, 2005 5:53PM PST

A wee bit of advice... 10/22/2005 00:19:00
Posted by: guardian_angel
Interface: Features: Ease of use: Value: Overall:

Just a bit of advice for all the reviews commenting on how Zone Alarm is a pain in the *** for broadband connections. The reason you loose your connection is that ZA blocks access to your web proxy address so NO DNS. To get around it, find out your DNS server addresses from your ISP and add them to your NIC properties as static addresses. 10570

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ISP/Zone Alarm

by Maisie663 Dec 3, 2005 3:04AM PST

Thanks for that comment, I was thinking that one--I have NO problems Zone Alarm.....taking it out, in my opinion is loosing darn good protection. Good Luck

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same problem here

by novicestill Dec 3, 2005 3:21AM PST

I have cable modem on a wireless router. When I change the setting to medium for trusted internet zone I didn't have the problem.

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Possible Solution

by auggief Dec 15, 2005 5:16AM PST

I found in help that putting my IP number in the trusted zone of Zone Alarm would stop the losing of the connection. So far it has worked.

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