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Looking to implement a free help desk / ticketing system for our IT department. Which one would you guys recommend?
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Use google to find and then try a few. All are free so you can try them until you find the one you like.
In parting, all posts with spam links will silently vanish.
Bob
I will try a few. But I thought I ask the people's opinion on which ones to try. There are too many to go and install and try. I'm sure there are people that have tried them. I would value there opinions.
Since our IT staffers also write code and we have databases, the item is truly trivial to them. I understand that many IT staff are simple support folk and if your needs are the usual then you should find a working system in just 2 or 3 attempts.
Bob
What you guys think of OSticket?
We are just looking for something with the capability for ticket entry, solution articles, ability to attach docs to ticket and solutions and finally some sort of report creator.
TY
Is this one popular and widely used? I just want to implement something that a year from now will be discontinued and no development.
I just don't want to implement something that a year from now will be discontinued and no development.
Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic