Windows Legacy OS forum

General discussion

Found New Hardware message coming up for no apparent reason.

by sbear22 / April 25, 2008 9:05 AM PDT

Hi, I have Windows XP and all of a sudden yesterday I got a message when I turned my computer on saying "Found New Hardware - Ethernet Controller." Then it takes me to the Found New Hardware Wizard and asks me to install the software for the Ethernet Controller.

I have no idea what this is. I have not installed anything recently or made any changes to my computer (that I know of). I am very computer illiterate, so if you have any advice/solution, please keep it simple ... Happy

Thanks!

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"I am very computer illiterate, so if you have any advice,,,
by R. Proffitt Forum moderator / April 25, 2008 9:33 PM PDT

"I am very computer illiterate, so if you have any advice/solution, please keep it simple"

If this was my machine I'd get the drivers for said component and install them.
Bob

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Do you have an Ethernet Controller?
by Coryphaeus / April 26, 2008 12:44 AM PDT

Are you on dial-up?

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I don't even know what an ethernet controller is .....
by sbear22 / April 26, 2008 12:52 AM PDT

I'm on DSL. I use a modem connected to a router.

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The Ethernet Controller. . .
by Coryphaeus / April 27, 2008 1:34 AM PDT

is what the router connects to in the PC. Ethernet cable from router to the plug on the back of the PC. That plug is the NIC (Network Interface Card), otherwise known as the Ethernet Controller.

Sometimes the manufacturer will issue updtes for said cards. Next time this happens, let XP install the card. It should go to the Internet and look for updated drivers.

Wayne (IBM freak)

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Suspect one of two possibilities

You may have had an "on board" ethernet controller that was disabled in the motherboard BIOS. Do you recall an incident having trouble booting up and having to go to a setup screen or seeing a message about restoring defaults? As such, a disabled on board controller could suddenly become active. Another possibility is corruption of you ethernet controller's driver for some unexplained reason. To check, right click on your My Compute icon and go to Properties/Hardware/Device Manager. Do you see any yellow question marks? These are devices that have either no driver or a problem driver installed.

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Thanks Coryphaeus and Steven ....
by sbear22 / April 27, 2008 10:43 AM PDT

Thanks for your great tips. I turned my computer on today and did not get that message and everything seems to be working fine now! I have printed out your answers, however, and will save them in case this problem comes up again.

(BTW, Steven, I followed your instructions and saw no yellow question marks ...)

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