7 total posts
"I am very computer illiterate, so if you have any advice,,,
"I am very computer illiterate, so if you have any advice/solution, please keep it simple"
If this was my machine I'd get the drivers for said component and install them.
Do you have an Ethernet Controller?
I don't even know what an ethernet controller is .....
I'm on DSL. I use a modem connected to a router.
Suspect one of two possibilities
You may have had an "on board" ethernet controller that was disabled in the motherboard BIOS. Do you recall an incident having trouble booting up and having to go to a setup screen or seeing a message about restoring defaults? As such, a disabled on board controller could suddenly become active. Another possibility is corruption of you ethernet controller's driver for some unexplained reason. To check, right click on your My Compute icon and go to Properties/Hardware/Device Manager. Do you see any yellow question marks? These are devices that have either no driver or a problem driver installed.
Thanks Coryphaeus and Steven ....
Thanks for your great tips. I turned my computer on today and did not get that message and everything seems to be working fine now! I have printed out your answers, however, and will save them in case this problem comes up again.
(BTW, Steven, I followed your instructions and saw no yellow question marks ...)