It's noted as an option at https://support.microsoft.com/en-us/help/4026528/windows-reset-or-reinstall-windows-10
I have a 3 year old Asus desktop pc, running windows 10 and it wont let me do a factory reset. I've tried a lot of things and I keep getting......"there was a problem resetting your pc, no changes were made." Please advise me on other options, Thank you

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