Open IE, go to tools then internet options. Select the content tab then autocomplete. Select everything you want to have the feature. If it isn't working, unselect everything, close that window, open it again and reselect what you want. Be sure to click on OK or apply when making any changes. I would also suggest you select clear forms and passwords so you can start new. Then each time you go to a site that requires that information, enter it and you will be prompted to save the user name and password.