Windows 10 forum

Question

Forced to buy new OS license since I changed my motherboard

My old motherboard messed up and I changed it to a new one. Now Microsoft wants me to buy a new OS since the license is only good for 1 motherboard.
Unacceptable!
Is this true or do I have other options?
Thank you.

Discussion is locked
You are posting a reply to: Forced to buy new OS license since I changed my motherboard
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Forced to buy new OS license since I changed my motherboard
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
That's true for OEM licenses.

In reply to: Forced to buy new OS license since I changed my motherboard

Next time, nab the Retail License or if this is some HP, Dell or other, you must replace the motherboard with same make/model to avoid voiding the OEM license.

All Answers

Collapse -
Answer
Windows 10 Activation on Replaced Moetherboard

In reply to: Forced to buy new OS license since I changed my motherboard

Hi,

The reason why you are getting Windows Activation issue is due to the changes on your Hardware which is the Motherboard.
Windows 10 now have Digital Entitlement wherein the product key will be encrypted on the Motherboard, this can be obtain through the free upgrade.
And since the Motherboard was replaced, the server still recognize that the product key is still encrypted on the old Motherboard.

Your OS is genuine. It still shows that Windows is installed on older Motherboard and in use, hence it did not accept the product key.

You can try online and manual activation and see if that works.

Solution:
Online Activation - go to Command Prompt Admin (right click on windows icon and click command prompt admin ) type slui 3 and press enter and put in your Product key.

Manual Activation- go to Command Prompt Admin (right click on windows icon and click command prompt admin ) type slui 4 and press enter select your location and contact the number provided.

If all else fails, option you can consider is to install previous version and upgrade to Windows 10 again to obtain another digital entitlement.


Regards,
Brooks Payett

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

REVIEW

Sublime suburban chariot

High on style and technology, the 2019 Volvo XC90 is an incredibly satisfying everyday crossover.