I read the prior post. Since then they have updated their website. I emailed customer service and they got back to me right away. I was thinking the same thing you were thinking. Why no address. They e-mailed me back and said it was a minor oversight and that they will update the site. THEY DID!!. Anyway, I am going to send some snail mail.
Bad company? Here's why.
It's a classic. No address on their web site, no country and ZERO hits on http://www.google.com/search?&q=%22PYN+Enterprises%22
Also, if this is your first post, The moderators will remove it since you are likely to be shilling.