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font problems when exporting from MS publisher to pdf

by Slasher / November 24, 2006 1:31 AM PST

Hi, my problem is kind of odd.

I am exporting a MS Publisher file to a PDF using this really good free program (it installs a virtual printer to make the PDF).

Now when I do this the PDF turns out perfectly.

I have given this PDF file to a printer (as in a guy, not a machine), and he converts it into a file which will print in his press. However, in the printed proof copy which he did all the numbers "4" and "5"were printed as little squares! Those were the only ones. So I'm thinking that maybe he doesn't have the font installed or something (Trebuchet MS)?

He got back to me in an email saying:
"I spoke to a colleague at a bureau last night about the numbers which were replaced by squares on the printed version we sent to you. His opinion was that when the PDF file was made from the Publisher program the fonts were not embedded correctly. Apparently ('cos I am not Microsoft literate) there is a way of ensuring that this does not happen by correctly exporting the fonts. Just because we can see them on the screen does not guarantee that they will be printed on the hard copy. The reason you see them (as we do) is because they are only screen fonts."

Any idea? PLEASE help as this project must be completed very soon!

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I could not find "EMBED FONTS" on the PDF995 support site.
by R. Proffitt Forum moderator / November 24, 2006 1:47 AM PST

But if that's what I was using I would explore PDF995's options to check off the box to embed fonts.


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by Slasher / November 24, 2006 5:48 AM PST

I was actually using a different program but I used PDF995 and it's all fixed now. Thanks!

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Alternatives (maybe).
by Kees Bakker / November 24, 2006 4:03 AM PST

If you can't get the freeware you use (pfd995) to correctly embed the fonts some alternatives, that might work:
1. Buy the 'real' pdf-products from Adobe.
2. Print to encapsulated postscript (if your printer can process that)
3. Let your printer work from the publisher file (if he can do that)

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