Windows Legacy OS forum

General discussion

Folders wont open, screen goes blank

by kbf1981 / May 22, 2007 7:23 PM PDT

Hi everyone, hope someone can help out.

When I try to open any folder, or even "my computer", "control panel" etc...they dont open. Instead, the whole screen goes blank (i.e. the bottom line goes blank, and all u can see on the screen is whatever's currently open, or if nothing is open, then the Dell XPS backdrop).

When the bottom bar comes back, the folder has not opened, and the programs running have been re-arranged in the bottom bar.

Anyone any ideas? I dont recall downloading anything dodgy, this only started to happen after downloading and installing Yahoo Messenger. Before that it was fine.

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I would....
by nvo / May 22, 2007 11:28 PM PDT

Check the windows event viewer for any errors. Reboot the machine and check if anything goes wrong booting up.

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I tried..
by kbf1981 / May 23, 2007 11:47 AM PDT
In reply to: I would....

this happened a wk ago and i havent had time to do anything with it till now, so i have rebooted and the same things are still happening.

Additionally...whilst I checked the event log and nothing abnormal seems to have occured, it wont let me return my pc to a set point before the event...

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"it wont let me return my pc to a set point before the event
by R. Proffitt Forum moderator / May 23, 2007 11:50 AM PDT

"it wont let me return my pc to a set point before the event..." is what I'm seeing when the OS is damaged. Since you are trying to use Explorer and it's looped go get GYULA'S NAVIGATOR so you can have a working file browser.

If this was my machine I'd scan with this online scanner ->

Other than cookies what did it find?


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Need help too
by techman24 / January 11, 2009 3:15 PM PST

I'm having the exact same problem right now. I did what you said, use the anit-virus program, and all it came up with is cookies. I don't don't know what to do. Please help.

P.S I am using vista if that helps.

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by MarkFlax Forum moderator / January 11, 2009 8:00 PM PST
In reply to: Need help too

Since this is the Windows XP forum, you would do better to post your problem in our Windows Vista Form.

Be sure to include all details of the problem and what you have done so far to try and correct it, as well as information about your system.


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