Windows 7 forum

General discussion

Folders linked to cmd.exe

Hi, I am having a very unusual problem. I have tried asking some computer experts and all seem puzzled, hopefully you guys can help. Well I am running a Windows 7 Ultimate 64bit on a Sony Vaio laptop VGN-CS120J.
The problem is this, When I try to double click on a folder it gives me an error message "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel." and at the upper left hand side on the bar where I would get my buttons like "organize", "share with" "new folder" I am confused why my "open" button is replaced with a "cmd" button. The only way i can open my folders is to right click and then press the open. although the open option is not at the very top because the cmd option is there instead.
Hopefully someone can help me, this has really gotten me annoyed and worried as well. Thank you all in advance for your help in this matter.

Discussion is locked
You are posting a reply to: Folders linked to cmd.exe
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Folders linked to cmd.exe
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Actually a known problem

In reply to: Folders linked to cmd.exe

It usually happens after registry cleaners or malware.

You may know if such were used. For registry cleaners you can go back with System Restore. There's also a time I saw this with some very old Office app.

The old AUTORUN.INF issue is noted at

Remember there are some dozen reasons for this one. If you can share a little more we may know which one it is.

Collapse -
more info

In reply to: Actually a known problem

That is interesting, I would never have guessed that a registry cleaner would do that. Now that you brought it to my attention, I do remember using a utility that a computer friend had recommended me, "Glary Utilities". I do recall using their registry cleaner a few times in the past few weeks. As for the malware, I do frequently run an antivirus and malware protection. For the antivirus I use Avast and for the malware I use SUPERAntiSpyware.

I checked the link above, I did not find a AUTORUN.INF on that drive. I did locate 3 of them within some of the other folders in that drive belonging to -C:\dell\drivers\R241915
-C:\Windows\BitLockerDiscoveryVolumeContents and the other to -C:\Windows\winsxs\x86_microsoft-windows-s..ccessagent-binaries_31bf3856ad364e35_6.1.7600.16385_none_de06b4fbd5b45f78
I did not erase any of these as I didn't think they were the ones being referred to in the link. If they are let me know and I will erase them and try it out.

Collapse -
Thumbs up for AV and SAS

In reply to: more info

But after too many failures on that registry cleaner I can't say I'd try it.

Collapse -

In reply to: Actually a known problem

It is interesting that you mention registry cleaners because a few weeks back a friend had recommended me to use Glary Utilities. In it, it had a registry cleaner. I remember using it a few times during these last few weeks. Unfortunately, I did not backup my computer before installing that utility. It has been many months ago since my last backup. I did read the article to which the link took me too. As i checked my C:\, I did not find a AUTORUN.INF or at least not in the immediate drive. I did find 3 others that were in other folders within my C:\. I did not think the article meant those so I left those alone. And as far as for the malware, I run Avast for my antivirus and SUPERAntiSpyware for my spyware and malware. From time to time they find some small malware but not often as I try to use this computer for school purposes only.

Collapse -
System Restore

In reply to: reply

I would still try Bob's suggestion of System Restore.

This being Windows 7, every time there is a Windows Update a System Restore point is automatically created, (unless you specifically disabled System Restore), and so you should have a suitable restore point to go back to before you began using this registry cleaner.

You may have to reinstall some Windows Updates and anti-virus definitions, etc, Windows' Update advisor will let you know, as will any anti-virus utility.

We see a lot of damage caused by registry cleaners and 'Optimisers' in these forums. It is sad that the message still doesn't seem to be getting through.

Good luck and let us know how you get on.


Collapse -

In reply to: System Restore

First of all Thank you all for taking your time and trying to help me out.
Well since the last time I posted up information I left on a trip and had my computer completely off. The only thing that had happed prior to that was it installed a Security update for Microsoft .NET Framework 4 Client Profile (KB2160841) and an Update for Microsoft .NET Framework 4 Client Profile (KB2473228).
I turn on my laptop and I was checking my pictures and noticed my "open" button and double click work on folders again. Only catch is that my power plans got reduced from 3 (High performance, Moderate, Power Saver) down to two really. ( two High performance and the power saver)
My new question is, Should I try and re-Install the driver for that or check what and how it mysteriously fixed itself after a few days of being turned off...

p.s. sorry, when I turned on my laptop. Before it got the login screen it was running i believe the registry defrag.

Collapse -
This an old, known problem but I would like to add:

In reply to: Actually a known problem

When I woke up this morning I found that the automatic update ran (which I had specifically , turned off by selecting the "not recommended" option of "never check for updates" in the Windows Update settings ,
and installed Gigabytes of God knows what, ransacked the registry, broke my audio settings,& now have the
exact same problem as Bruno482 above, and those are only the problems I found in the first 5 minutes.
In their pathetic, desperate attempt to keep their illegal monopoly, Microsoft is pulling no punches. I reset the
Windows Update settings to the "not ecommended" option of "never check for updates",....but I doubt
that will hold because I already made sure that I set already as Administrator. I was going to write a script to
block Internet access but I realized it would be about the same work-time to install one of the open source
Linux derivatives, which I already have on any computer I want to actually work and rely on. Anyone want to
join my class action lawsuit against Microsoft and get a refund for the pre-installed OSs , plus
damages resulting, please contact me.

Collapse -
Re: Microsoft

In reply to: This an old, known problem but I would like to add:

1. Personally, I always turn off my computer at night. So this never happens to me.
2. Are you sure it was done my Microsoft at the default 3:00 AM setting or so? Did you check your Windows update log?
3. Windows updates are easy to undo.
4. Most likely you didn't buy anything from Microsoft. Most people buy a PC from an OEM. So if any company should give you money back it's that OEM (like Dell or HP or Lenovo, or whatever company it is). But siince you chose to buy it (in stead of a PC running Linux) and used it, I doubt if a refund request will succeed.


Collapse -
Good luck with that

In reply to: This an old, known problem but I would like to add:

Good luck with that. You'll never get that complaint certified as a class action. That case would never survive summary judgment. Microsoft didn't sell you the OS, they sold the license to whatever company you bought the computer from, so you'd have to go to them to get the refund. Further, unless the computer is still within the return period, which seems unlikely, good luck even getting past a basic "you broke it, you bought it" type policy. Further, short of hiring some kind of computer forensics specialist, and paying through the nose for the privilege of having them rummage through every part of your computer, you'd never be able to prove any damages as a result of any kind of negligence on Microsoft's part. Dollars to donuts that specialist would come back, say that years of intentional neglect on your part resulted in rampant malware infestations that meant all bets were off when updates were applied. Microsoft, for its part, could argue that by offering those updates, which you explicitly refused, it was going above and beyond its legal obligations to consumers of its products and was taking proactive steps to try and mitigate these very issues. By refusing them, and even admitting you saw that Microsoft had expressly stated such a decision was "not recommended", you were then saying to the world that you were taking personal responsibility for anything that might happen as a result.

To put it rather succinctly: It's not Microsoft's responsibility to protect you from your own stupidity. You took your chances, you lost, now instead of just sucking it up and admitting that you only have yourself to blame, you take a rather childish approach of trying to find someone else to blame. Microsoft is no saint and has a long and shady history going all the way back to its earliest days, but in this particular instance, they're going to rightly come out smelling like roses.

Collapse -
No backup? Oz. of prevention sure beats lb. of cure!

In reply to: This an old, known problem but I would like to add:

When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $70 these days and a really good FREE backup program is the Easeus Todo Backup Free which you can download from . That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.

Good luck.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.