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Flickering when using HDMI from BD-C5500 via C560S receiver

by AndyKnott / July 8, 2010 7:37 AM PDT

Hi,

Set-up is Toshiba 1080p 37XV505 LCD TV, BD-C5500 Samsung Blu-ray player, and Samsung HW-C560S Home Theatre System. HDMI output (1080p) from C5500 to C560S, HDMI from C560S to TV.

I'm getting fairly frequent flickering with this set-up - I can avoid it by connecting directly from the Blu-ray to the TV via HDMI, with an optical audio to the receiver, but wouldn't I lose the HD audio capability (linear PCM) of the two Samsung devices due to the optical cable's limited bandwidth?

My cable box (1080i) works fine with HDMI through the receiver - no flickering at all - so is this a Samsung issue? Is it likely to be fixed by a firmware update (I have the latest on both devices)? I have disabled Anynet+ on both, disabled 24 fps, and I don't think it's an HDCP issue as even the menu flickers.

Thanks,

Andy

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Flickering when using HDMI from BD-C5500 via C560S receiver
by Samsung_HD_Tech Samsung staff / July 9, 2010 4:10 AM PDT

AndyKnott,

You could switch the audio options to bitstrea and let the receiver decode the audio, and that could be passed through the optical cable.

There may be an issue between the receiver and the TV, since the Blu-Ray works when directly connected to the TV. You might try a high speed cable if you're not already using one, but connecting to the TV with optical would be the recommended setup.

--HDTech

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Flickering when using HDMI from BD-C5500 via C560S receiver
by AndyKnott / July 9, 2010 8:36 AM PDT

Hi HDTech,

Thanks for your reply. However, if I understand correctly, an optical cable won't be able to transmit HD audio to the amp, as only HDMI has the necessary bandwidth - is this right?

I have a high quality HDMI v1.3 cable running from the amp to the TV, so I don't think this can be the problem - it seems to be that the amp has a problem passing the video signal through it. Do you have any other suggested fixes?

Thanks again,

Andy

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Flickering when using HDMI from BD-C5500 via C560S receiver
by Samsung_HD_Tech Samsung staff / July 12, 2010 5:44 AM PDT

AndyKnott,

That is correct. Optical is limited to Dolby Digital and DTS.

Perhaps the receiver can pass through a 1080i signal better, and let the TV upconvert it to 1080p. That might be worth trying. To do that, adjust the output resolution in the Blu-Ray player's menu.

Keep me posted.

--HDTech

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Did you fix it?
by HD Nutz / August 16, 2010 9:34 PM PDT

I have a similar problem with a BD-C5500. Mine is hooked up to a Samsung 50" plasma PN50C550 via a Harman Kardan AVR 3600. Like you, I have no problems if I by-pass the AVR. If I run it through the AVR, it works fine for about 5 minutes, then it starts to flicker green or purple on the screen, then it says to check the cables, etc. Everything else works fine via the AVR except the BD-C5500. I'm pretty sure this is a handshake issue, but I have no idea what the work around is. All my firmware is up to date also.

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