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General discussion

Flash Problems

by fermier Oct 10, 2006 4:10AM PDT

I had problems getting flash to work on most, but not all, web sites. Simple stuff displayed but complex stuff didn't. I get a screen telling me to download Flash player. Using IE 6, I could not get it to work on the BBC magazine web site and here on CNET. I went to the Macromedia web site and followed their instructions. Nothing helped. So, I following their advice to reload my browser, first I used the Flash removal tool one last time and rebooted. I then downloaded and installed IE 7 (version 7.0.5700.6). I went to the Macromedia web site and installed the lateset version of the Flash player. The rotating sign tells me that it has been installed. I have version 9,0,16,0.

But I still have the same problem. On some sites, flash works, but on The BBC Magazine web site and CNET, I get the message that I have to install the latest version of Flash.

I have a pentium 4 with 1G of ram, Windows Xp Home, and oodles of disc space.

Does anyone have an idea about just what is going wrong?

Discussion is locked

2 Posts
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Re: Flash Problems
by Tufenuf Oct 10, 2006 5:00AM PDT
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No luck today!
by fermier Oct 11, 2006 11:05AM PDT

Hello Tufenuf! Thanks for taking the time to help me. Unfortunately, the instructions didn't work. I've got a real puzzler here!

Here's what I did.

I downloaded the "uninstall_flash_player" uninstaller (version 3.0.0.20) and placed it on my desktop. I rebooted in SAFE MODE and then ran the uninstaller, twice! Each time it told me that I had sucessfully uninstalled Flash player. I rebooted and went to Adobe to download/install the latest verison (9,0,16,0). The install went ok, as I got the flash screen and the version number of the program. I then rebooted again.

Here is my test site.
I went to the BBC magazine web site
http://news.bbc.co.uk/1/hi/magazine/default.stm
and scrolled down to the bottom of the page. On the right side is a heading "COMPLETE QUIZ ARCHIVE" and I click on it to get the drop down menu. I choose the quiz "7 days (5 Oct)" at the top of the list, and the screen with the quiz opens up. Unfortunately, I still get the message that the Flash Plugin is Required!
I am able to access this quiz from my work PC and another PC I have at home. So I know that the site is working.

I hope that this problem doesn't throw you.

Fermier

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