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General discussion

Flash player stopped playing videos

by lefkytheshin Sep 24, 2012 6:57AM PDT

Hello,

All of a sudden I'm unable to view videos, whereas I was able to just the other day. I haven't installed anything major that would cause such a change; I've also uninstalled then reinstalled my Flash Player, so I'm a bit puzzled as to why it's still not working. Any ideas/resolutions?

My computer is a Dell XPS 8300 running Windows 7 (64 bit) Home Premium with Service Pack 1. My default browser is Firefox 15.0.1.

Thanks,
EK

Discussion is locked

6 Posts
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For a quick test.
by r. proffitt Former Forum moderator Sep 24, 2012 7:00AM PDT

Try this in Chrome. You don't have to keep Chrome but it does Flash natively so it can help diagnose this.

And let's be clear that ANY change is a change and can break stuff.
Bob

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Chrome installed
by lefkytheshin Sep 24, 2012 7:45AM PDT

Thanks for the reply. I installed Chrome and the videos play, but I'm not exactly sure how it will diagnose the problem. What exactly do I need to do to repair the problem in Firefox?

The only change that was made was I downloaded a hidden object game for my younger brother and it asked for me to update my Flash Player to perform properly. I updated it and everything was fine, but yesterday I noticed videos suddenly wouldn't play on Facebook, Youtube, etc.

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OK, that helps a little.
by r. proffitt Former Forum moderator Sep 24, 2012 8:02AM PDT
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Still no luck
by lefkytheshin Sep 25, 2012 5:22AM PDT

Hmm, this is really odd. When I went to the above link, I arrived at the Adobe site on the troubleshooting page, but I couldn't see their test movie, so again I had to install the Flash player. I disabled the Flash Hardware Acceleration and restarted to apply the settings, but I'm still getting an error message when I test it on YouTube, FB, etc. It seems I'm asked to install the player over and over again, which seems successful at first - with the flash movie visible - but then no video on other sites.

I can't figure out what brought this on, but I'm having no luck so far correcting it. Frustrating.

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Link follows.
by r. proffitt Former Forum moderator Sep 25, 2012 10:35AM PDT
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I did this
by Dango517 Sep 25, 2012 10:31AM PDT

I did this, found a restore before the up date then disabled updates for the flash player. It been this way for months. Something about an error shows up then nothing but snow.

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