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fixing peoples malware problems

An inlaw of mine spent a pretty good fee to a guy to clean up his puter. He ran several programs that most of us are accustomed to running to do this. I was wondering about the feasability of doing that myself. Or would I need to have credentials as a real fix-it man?

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Re: fixing peoples malware problems

In reply to: fixing peoples malware problems

Hi, Dragon,

I actually do quite a bit of "free-lancing" in the computer repair/maintenance/teaching business. I have been working part time at a computer store for a bit over 5 years now and have picked up lots of good skills and knowledge. I have no certification of any kind, and I just rely on word of mouth from those whom I have helped for my "advertising". I only work on the machines of folks I know well, however, for two reasons: 1) I don't have the free time to do it very often, and 2) I know I can trust them to not come back on me if their machine is a lemon and I can't fix it (they trust me, too, so that helps Happy )

As long as you don't advertise that you have any kind of degree or certification that you don't have, you should be just fine.

--Marcia/Oregon

.

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Re: fixing peoples malware problems

In reply to: fixing peoples malware problems

just remember if you fix it and 2 days later they say its broke again you didnt fix it try explaing to them keep kazza off and p2p and oh by the way you say your check bounced

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Re: fixing peoples malware problems

In reply to: fixing peoples malware problems

You don't say which programs. I've had good results with spybotSD lately, and Norton's SystemWorks fix programs in the past.
"A byte of prevention is worth a gig of cure." (Mary Wollstonecraft) You and your kin should get ZoneAlarm Pro ($ version) and use it. (Or similar; I have no relationship w/ZoneAlarm people.)

As to dead-by-virus PCs, I fixed a friend's recently just by going to Bill "Darth" Gates' company and downloading everything needed in one click. Sometimes oligopoly works. Happy

Regards, Doug in New Mexico

P.S. As I was editing this, ZA blocked 2 accesses from a "...Dial1.Phoenix1..." which, I believe, is 'takeover' malware site.

DP

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Re: fixing peoples malware problems

In reply to: Re: fixing peoples malware problems

Id run Adaware in safe mode, Spybot, CWShredder, Housecall, plus Id probably download Trend Micro's PC-Cillin (it cleaned up some stuff that Housecall and other programs either didnt 'see' or said was uncleanable). They might tell you itll only work so long, but so far mine is still working, asking if I want updates and so forth. I may go ahead and buy it. Id probably suggest Zone Alarm or Sygate, and leave it up to them as to what firewall they wanted to use, and Id suggest places to go, such as CNET where they can ask questions.

To make sure all bases were covered, I may use Hijack This. I used it before with mine, when I was unable to get rid of a hijacker. I would let them know about that, but I would caution that they read the instructions, should they ever decide to use it.

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