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Question

Fix my HP officejet 6500

by netofa77 / September 20, 2011 9:20 AM PDT

My printer keeps saying that the printhead is missing or damaged. What is the printhead and what can i do to fix it?

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All Answers

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Answer
It could be in warranty.
by R. Proffitt Forum moderator / September 20, 2011 9:30 AM PDT

I see this printer began sales around October 23, 2010. Why would you not have HP fix it?

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Answer
Re: printhead
by Kees_B Forum moderator / September 20, 2011 5:08 PM PDT

What HP call's a printhead some people call a cartridge. It's what you buy when you ran out ink. Maybe yours is gone missing or damaged?
If replacing it by a new one doesn't help the printer needs repair. You only know after trying. Be sure to do that before the warranty ends.

http://www.shopping.hp.com/store/product/product_detail/C9382A is just an example (probably not for your printer)

Kees

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