Computer Help forum

Question

First pc build, freezing before OS installs. Memory problem?

by Skycop02 / July 15, 2017 5:19 PM PDT

Build:
Motherboard: Gigabyte AMD F2A68HM-H
Multicore CPU: AMD Athlon X4 860K
SSD, Memory: Adata 120 GB Ssd
Graphics Card: XFX Radeon R7 360 by AMD
RAM: Dataram 8Gb
in Rosewill Ultra High Gloss Finished MicroATX Computer Case with 400W ATX 2.2 12V Power Supply, Black R363-M-BK

So, opened BIOS and I saw RAM was there, temp was reading, all the fans were running. I have a USB for Windows and another for Memest. I try to install Windows 10 and it freezes before making it to the purple screen of country selection and whatnot. I run Memtest and it comes back with over 5000 errors. I switch the RAM to the other slot, try Memtest again, but it freezes. I try again, it fails to complete Memtest before freezing. Persist in trying to install Windows 10 and i get this error code 0xC0000221. Something about memory being damaged or missing?

The motherboard was having troubles when intially installing it, maybe that is damaged? It opens BIOS just fine. Do i need different RAM stick? Different Motherboard?

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: First pc build, freezing before OS installs. Memory problem?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: First pc build, freezing before OS installs. Memory problem?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Ram errors
by Bob__B / July 15, 2017 6:00 PM PDT
Collapse -
Response
by Skycop02 / July 15, 2017 6:07 PM PDT
In reply to: Ram errors

Is the RAM I have completely useless? How do i know if the RAM is the problem and not the motherboard? Thank you for the feedback.

Collapse -
How do you know.
by Bob__B / July 15, 2017 6:27 PM PDT
In reply to: Response

You swap the ram and test.

If the new ram also fails then you move on to the mobo.

You must get memtest to run error free.

Collapse -
Thanks for the response
by Skycop02 / July 15, 2017 6:29 PM PDT
In reply to: How do you know.

Thanks, I'll try it.

Collapse -
Answer
That's a poor choice for the PSU.
by R. Proffitt Forum moderator / July 15, 2017 6:18 PM PDT

"Output: 400W Max.
+3.3V 20A, +5V 14A, +12V1 14A, +12V2 13A, -12V 0.3A, +5VSB 2.5A"

It's split rail and the CPU is 95 Watts (peak) alone. To see if this PSU is right for the task you always pick the lowest rated +12V and see if the entire system can stand on that leg.

12 x 13 = 156 Watts and the CPU cut into that by over half.

The GPU TDP is 100 Watts so I'll change this from poor to a bad choice for the PSU.

You should see any number of issues with this build. The PSU is the foundation of a good PC. This one is just plain bad.

Collapse -
Solution?
by Skycop02 / July 15, 2017 6:21 PM PDT

Recommendation for a psu to work for this build? Something for budget.
Thanks for the response.

Collapse -
Total up the Watts and
by R. Proffitt Forum moderator / July 16, 2017 8:55 AM PDT
In reply to: Solution?

Shop for a PSU with a single +12V rail and with a 150% to 200% of that total Watts value. I can't shop for lowest price because I don't know where you are, what sales are on etc.

I also don't know all that your PC will have at the end. You are the PC builder so you must know your gear.

Here's a better PSU. https://www.amazon.com/EVGA-WHITE-Warranty-Supply-100-W1-0500-KR/dp/B00H33SFJU/

And no, if there are other issues with your PC it won't fix them. This just corrects the PSU problem.

Collapse -
Thx
by Skycop02 / August 16, 2017 4:50 PM PDT
In reply to: Total up the Watts and

Thank ya very much

Popular Forums
icon
Computer Help 51,912 discussions
icon
Computer Newbies 10,498 discussions
icon
Laptops 20,411 discussions
icon
Security 30,882 discussions
icon
TVs & Home Theaters 21,253 discussions
icon
Windows 10 1,672 discussions
icon
Phones 16,494 discussions
icon
Windows 7 7,855 discussions
icon
Networking & Wireless 15,504 discussions

REVIEW

Meet the drop-resistant Moto Z2 Force

The Moto Z2 Force is really thin, with a fast processor and great battery life. It can survive drops without shattering.