Windows 7 forum

Question

first operating system doesn't work

Good evening everyone,
my problem is (i think) quite common but i can't end resolving it anyway.
each time i boot my pc it stops at the black screen with the cursor after the Windows Logo, i don't have a backup and i never saved an image of it before. safe mode and all the start-up solutions don't work as well. since i don't have a Windows cd not the product key (never had one and all the pc stickes are still on it though ...) so i installed a Windows 8.1 version i had as a secondary OS, and i can normally run it and everything works just fine and the W7 still doesn't work from here. i thought of restoring the W7 but even softwares like produkey that are meant to retrieve the key even from another OS don't seem to work. so my goal is to get back to my Windows 7 but i don't know from where to start nor how to proceed (i can save all the files i need thanks to W8 so a restoration won't hurt). my computer profile is in the picture. with regardshttp://www.hostingpics.net/viewer.php?id=636987Capture.png

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All Answers

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Answer
Given this, it's like a flat tire with no spare.

In reply to: first operating system doesn't work

You need to work out how to get the missing repair bits. The key may not matter if this is say some Dell as the Windows is keyed to the hardware.

But your question about getting the key has been asked for over a decade so I'll defer to priors and focus on what you need to fix this.

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so what should i do ?

In reply to: Given this, it's like a flat tire with no spare.

since i basicaly still have acess to the pc i thought i could just repair it too without having to restore it, but at this point i'm still clueless.

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Even if you have access you are missing the repair bits.

In reply to: so what should i do ?

The story is not all told here so how did this OS get installed in the first place. Many of the OEM versions by Dell and others allow us to create restore media and we also have to consider cloning drives that we can't make recovery media for.

Then there's the matter of cost. Some consider it a travesty to pay 100 bucks for this OS so we can repair it. It's cheaper than a new PC but even if I had a W7 DVD, repair is far from certain and is guaranteed to kill the W8 OS.

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W8 OS got installed normally.

In reply to: Even if you have access you are missing the repair bits.

i istalled it a secondary OS from it's cd, and i'm still clueless as what you're mentioning Dell while i'm running an HP one. as for the W8 OS i don't mind killing it since i just installed it for the case (and it's just a coppied cd ....)

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"Copied cd". Is this cracked software.

In reply to: W8 OS got installed normally.

Dafydd.

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concerning the cd

In reply to: "Copied cd". Is this cracked software.

i can't really affirm since it's not genuinly mine but i would bet it's a cracked one yeah.

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Ouch. What a toxic brew this is.

In reply to: concerning the cd

One of the cracked OSes I ran into had a root kit. There we so little I could do since like above they had no restore media, no backups.

The only thing we could do is to pull the HDD for later access to save what files we could. Then a new HDD went in and the restore media to bring the machine back to life.

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the Machine is alive

In reply to: Ouch. What a toxic brew this is.

and there's still the problem of the restore media that is unavailable. unless you are meaning to use that old HDD as the restore itself ? (sorry i'm not that bright in pc's)

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Answer
Probably best to order the restore media.

In reply to: first operating system doesn't work

No backups always ends in disaster.
Dafydd.

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so there are no other alternatives ?

In reply to: Probably best to order the restore media.

isn't there any way to get past the black screen and get back to Windows 7 ? i promise to do a backup then.

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I'd check with HP for the restore media.

In reply to: so there are no other alternatives ?

Dafydd.

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(NT) so the restoration is really inavoidable ?

In reply to: I'd check with HP for the restore media.

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only alternative is linux

In reply to: so there are no other alternatives ?

if you do not want to order restore media, your only other alternative is to run linux, which is free.

You made it extremely difficult to restore if you do not have a restore partition, restore disks, the original win7 key. if you had any one of those, it might have been possible. But since you don't, the reality is you are out of luck.

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the Key

In reply to: only alternative is linux

and i'm really trigerred as why an original computer from HP that was sealed doen't have any OS cd media with it and not even the key.

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You have to make your own restore media.

In reply to: the Key

You were probably prompted when you first turned the machine on. I had a google and the restore media is about $10.
Dafydd.

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I can explain that a little.

In reply to: the Key

Microsoft and PC makers needed a way to deploy Windows to millions of PCs without having to type in the key. So HP, Dell and others use a special OEM version that activates on those machines. No CD KEY required.

This can really confuse folk that want the CD KEY and there are way too many priors on the web as to how to read a key so I didn't write anything about it.

But at this point you are dealing with a machine that someone forgot to make restore media or backups. It can trigger some to the point of ignition.

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PS. On such machines, I have never entered that KEY

In reply to: I can explain that a little.

Why? Can you imagine production of PCs if the lot of the usual thousands each had to get a unique CD KEY typed in? So there is no key to speak of.

As time moved forward, makers were being asked for lower prices so the restore media has to go. Pushed down on the users to make a set.

--> Fast forward to W10. No CD KEYS at all on the machines! Lower costs are the reason.

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one of the first steps

In reply to: the Key

one of the first screens the first time you turn on a hp computer is a reminder to create restore disks. Most users ignore it and move on. So you really cannot blame hp. there should have been a key on the case some where but sometimes it gets worn off with age.

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thanks for all your concern

In reply to: one of the first steps

you didn't just explain that a little, you literaly gave us a master history course and that's great for real. so thanks again. but to get back to the original problem, with no restore media nor product key, what's my only thing to do now ? can't i install another Windows 7 version on this pc ? ( they run smoother than bread in here as cracked versions - third world struggles... -) or shall i better take it to a Professional ? you'll be my guide and master through this virtual journey.

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Sure you can TRY to install another W7

In reply to: thanks for all your concern

But only the retail versions have the unique capability to do the upgrade install.

The OEM from the maker lack this as well as a repair option. This all changed in Windows 10.

PS. The CD KEY that was used for the OEM installed version is not valid for Retail versions. I've seen many try and fail at that. Some folk feel entitled to a Windows 7 DVD so they'll torrent such and then discover the CD KEY they had is worthless.

Post was last edited on July 7, 2016 3:44 PM PDT

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you complained it did not come with one

In reply to: thanks for all your concern

well you did complain it did not come with cd so I just explained why. as far as helping any further, it is against the rules to help with stolen keys and operating systems. and that is what cracked versions are. You can install a full retail version of win7 if it was legally purchased, not oem or system builders, not upgrade nor was used to justified an upgrade. It would be cheaper to get the hp restore disks IF you want to be legal.

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legal

In reply to: you complained it did not come with one

well the operating system with which i need help is a genuine one, and the the key was not provided by HP so what i'm i supposed to do ? and how can i get the hp restore disks anyway.... (3rd world pal...)

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HP sold this in the 3rd world.

In reply to: legal

So they usually have spares in that country. If you crossed borders you may have to order it and pay a little more.

Then again, you can install a full version of Windows like many do. Or Linux.

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Answer
Manual

In reply to: first operating system doesn't work

You look in your manual and see if it mentions a restore partition and how to access it....usually some F key on boot.

Also if it mentions how to create restore media.
If it does do this.

If you have one or the other your good to go.

Before pulling the trigger to restore boot up w8 and copy out Your Stuff.

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Manual wasn't much helpful

In reply to: Manual

i just checked the manual and there's nothing such as a restoration partition mentioned at all.

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Manual

In reply to: Manual wasn't much helpful

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