General discussion

firmware update

We put the firmware update on a jumpdrive, clicked on the yes and then have been waiting for over an hour. It says "now processing, Please do not turn off the poer. The power will be off automaticall after update is finished." It was only supposed to take 2-3 minutes. It's been over an hour. It says if we turn it off then "permanent damage" could result. What do we do?

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