Video Cameras forum

General discussion

Firewire card problems

by TKengland / August 7, 2008 2:52 PM PDT

Last summer after reading reviews on here I purchase DCR-HC48 camcorder, also bought the firewire card Ieee 1934. This card didn't work with my Dell laptop. Dell tech said I needed a 2 port firewire card instead of this 3 port one. I bought a 2 port firewire card EC13942 on amazon its a brand. Plugging in this card caused my mouse to freeze.
Had my son talk to Dell for 3 hours today (I didn't have the patience) at first they said I need a 28 pin connector, then the next tech got it to work by putting it in while the laptop is turned off. The firewire card came with ulead's videostudio the 3 port one had 9 version, which I downloaded the expresscard works with this but it only lets you capture at most 2 minutes of video before it stops. The 2 port card came with the 10 version. I get an error when trying to install it. I tried uninstalling the 9 version by going to add/remove programs and get a error message so unable to remove this version.
On top of that my computer is now acting all funky like it has a virus or something. I keep getting pop ups for blank page and virus protection, computer has been compromised etc.
I tried going to system restore and it seems to get stuck on the restore page, I can click on the next button but nothing happens.
Do I have the right expresscard? Any advice on how to get my 20 hours of video on to a dvd?
I also have roxio on my laptop and get an error message with that too. I tried using the usb cable that came with the camcorder and couldn't get that to work or do anything either.
If I'm posting this question in the wrong folder please direct me to the correct one.
Any ideas on how to get the system restore to work?
When I go online using mozilla firefox I have no problems,its when I use internet explorer, it goes crazy.
Appreciate any advice before I trade this laptop in for a new coach purse.

Discussion is locked
You are posting a reply to: Firewire card problems
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Firewire card problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
If Dell, Dell.
by R. Proffitt Forum moderator / August 7, 2008 10:02 PM PDT
In reply to: Firewire card problems

Actually this sounds like what happens when someone reloads Windows. But that is not in your post.

-> Dell sells a firewire card. Use theirs and if it fails using Dells factory installed OS then you have a Dell warranty issue.

Collapse -
by TKengland / August 8, 2008 1:11 AM PDT
In reply to: If Dell, Dell.

I am using the same firewire card Dell reccommended, they showed us it on their website the only difference is from amazon it cost $41 instead of $69 at Dell.
I'll have my Son call Dell again today and try again. Thanks for the reply.

Collapse -
The cost of aggravation,
by R. Proffitt Forum moderator / August 8, 2008 1:16 AM PDT
In reply to: Yeah

Sorry this doesn't sound like a good savings. I'd get the Dell card so they are on the hook.

You didn't dismiss my thoughts about the OS install. Is there a story there?


Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?