Storage forum

General discussion

Firelite External Hard Drive Clicking After a Drop

by leafhouse / July 3, 2010 4:24 PM PDT

Hi,
I dropped my Firelite USBFLB100 (100 GB Firelite) on the carpeted floor, and now when I plug it into my laptop's USB port, it starts to spin and seems normal, and my computer recognizes it, but when I go to My Computer and open the drive, the folders and files are very slow to start appearing, as if the drive can barely be read from (the green bar at the top in Windows 7 is constantly pulsing and crawling, as if it can't read the drive very well).

I'm not able to open any of the folders, and when I try to copy a folder or file to my computer, the Firelite starts to periodically click after a second of trying to spin, and with each click, the light at the top goes out, as if it's having a power short every time it tries to start the transfer or as if it's locking up inside in some way each time.

Any thoughts on where I should go from here? What could be wrong with it and what could I try? I have some precious files on the drive, but I definitely don't have the kind of money it takes to get it professionally looked at.

Any thoughts and ideas would be helpful since I don't really have any technical knowledge about external hard drives.

Discussion is locked
You are posting a reply to: Firelite External Hard Drive Clicking After a Drop
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Firelite External Hard Drive Clicking After a Drop
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Self help?
by R. Proffitt Forum moderator / July 3, 2010 9:28 PM PDT

Remember our options are very limited on "CLICKERS."

The first thing to try is to put the hard drive into a new USB enclosure. This is not an offer to write about SATA, IDE and drive dimensions but changing the case is simple, cheap and worth a try.

Next stop is http://www.drivesavers.com

Hope there were no files without a backup there.
Bob

Collapse -
Enclosures?
by leafhouse / July 4, 2010 2:07 AM PDT
In reply to: Self help?

Thanks for your advice, Bob.

I talked to one kid who said that if it looks like it's dying out each time it starts trying to transfer, it could possibly be a power issue. He said to try powering it externally. Does this sound plausible, and where would I look to find a place where I could plug it in and test it out?

Could someone also tell me why a new enclosure could help, how cheap an enclosure would be for my particular drive, and where I could go online for good prices and reliability? I have no knowledge on the subject.

Thanks.

Collapse -
Once you take out the drive.
by R. Proffitt Forum moderator / July 4, 2010 3:34 AM PDT
In reply to: Enclosures?

You can research what IDE and SATA looks like fast on google.

I carry this in my disaster bag -> http://www.geeks.com/details.asp?invtid=2020 which covers 99.99% of drives out there.

Newegg.com, geeks.com, amazon.com all have USB drive cases well under 20 bucks.
Bob

Collapse -
Be ready...
by Willy / July 6, 2010 11:54 AM PDT

A "clicking HD" is definite sign, things aren't well. In fact, I strongly urge you to get the ext. closure case or whatever method you plan to try to save data in PLACE. Then proceed to try to save that data. Otherwise, repeated attempts using the original enclosure case, will start to truly falter or cause the final failure as nothing really changed and it starts to destroy itself. Its well worth the attempt, if deemed data is critical. Otherwise, leave it alone and allow the pros at it, if wallet is big enough as ease and return of data and HD will be greater from less use of the damaged HD.

tada -----Willy Happy

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?