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Question

Firefox won't load; profile missing

Apr 1, 2016 6:02PM PDT

On an HP Envy laptop running Win 10 (newly upgraded) I've lost Firefox. The error message says it can't load, the profile is missing. I uninstalled Firefox and re-installed it, but got the same results. How can I get Firefox back?

NTG

Discussion is locked

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Clarification Request
The Firefox profile is
Apr 2, 2016 9:44AM PDT

In some folder. Remember that this issue is all over the web so why not uninstall Firefox, then delete the profile folder and try one more time?

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Gremlins?
Apr 2, 2016 1:08PM PDT

OK, this is just weird. That button did NOT work a couple of hours ago, and now it does.

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Remember this rule.
Apr 2, 2016 2:18PM PDT

"Don not feed after midnight"