Question

Firefox Stopped Working

I reformated my computer on Feb. 24, just because. I do this about every 4 or 5 months just to keep my Dell Inspiron 3647‘desktop’ pc fresh. Everything seemed to be working great. No apparent issues. Then yesterday, I check the “view reliability history”. And I saw that “every” day, beginning on the 24th, there were these “Firefox stopped working”. I looked into Google, and it suggested that I do the following: download a fresh copy of FireFox, delete the C:\Program Folder for Mozilla, reboot, run register cleaner ( I have Ccleaner ), and then reinstall Firefox. Did this a couple of times. Still getting the same error message. Message is as follows:

Description
Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 58.0.2.6611
Application Timestamp: 5a7a193e
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.16299.248
Fault Module Timestamp: effc9126
Exception Code: c0000005
Exception Offset: 0000000000020b2d
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 1033
Additional Information 1: cdff
Additional Information 2: cdffdb0086c785e65a5a9f7343ea6148
Additional Information 3: 85f7
Additional Information 4: 85f7c7774badc9cdc5ea2accd9c266fd

Extra information about the problem
Bucket ID: 233935c30f09c7710d3d9060066f2ae6 (2106998942778469094)

My computer seems to be working fine, I just keep getting these errors. Today I have 15 of these ‘critical events’. Needless to say all updates done, windows 10. I opened Internet Explorer, used it a little bit, and there were no “critical events”.

Thanks in advance for any suggestions.

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Comments
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Answer
Re: Firefox crash
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Apparently Firefox crashes upon exit

Thanks for replying Kees_B. Did what you suggested, including the appdata parts, still upon exit from Internet, I see a crash report on view reliability history. And yes, it states that a crash report was sent.

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Why mess with it ?

If FF keeps giving you the blues, go to a different browser...
Formatting the computer every 4-5 months sounds more like you're bored or just like to tinker , if it ain't broke , don't fix it ....

Post was last edited on March 3, 2018 8:31 AM PST

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You have a point but

one gets used to a certain browser and you don't want to learn something new every time you turn around. Case in point, I went to register a new microwave, using Firefox this morning and I got the following message: Your connection is not secure. So I could not do it. Opened Internet Explorer, and I had no problem, I was able to register the product. But Internet Explorer is on the way out and I don't like Edge, so if I can't resolve this issue I would have to learn something else or just put up with the issue.
Thanks for replying

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I hear ya

but I went through the change to Chrome as too many sites I visit don't like FF , YouTube TV for instance demands Chrome.
Probably anything Google owns (?) Maybe (?)

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Answer
Let me share that most browsers can be provoked to stop.

Be careful but if you google "Javascript Bombs" it is still possible to provoke most if not all browsers to get into the "not responding" to outright "app crashes."

If the browser seems fine otherwise, I'd ignore this except as an academic and learning experience about javascript code that can cause browser issues.

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