General discussion

Firefox.exe problems

Win XP home edition, 512 MB RAM, 60 GB & 200 GB hard drive, AMP processor, use Office 2003

I'm having a hard time getting my postings to come up on cnet. This is my fourth try for this.

I keep getting, after I leave FF, a message that says that Firefox.exe has encountered an error and has to close. Then, when I try to use a different program, like Outlook, it takes forever to open. Someone on the xp site told me it was possibly a virus doing that.

I went to "search" and searched for all the Firefox files. Came up with two that were Firefox.exe that said they were "prefetch" files, whatever that means. I deleted those, and I don't get the Firefox message anymore.

HOWEVER, my computer refuses to go to sleep. The button on my keyboard makes my desktop go away, but it pops back up in a few seconds. Even from "start" and choosing the "hibernate" feature doesn't work. Could this be a virus as well?

PLEASE! Could really use some help on this.

Katie

Discussion is locked
Follow
Reply to: Firefox.exe problems
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Firefox.exe problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Katie, try to use Firefox safe mode

In start>All programs>Mozilla Firefox>click the Firefox (safe mode).
See if you'll not get the said error.
Sometimes the add-ons give problem. Did you install new add-on? Try to run FF safe mode or disable the add-ons.

BTW, our browser forum at: http://forums.cnet.com/5204-6620_102-0.html?forumID=14&tag=dir.forum

As for prefetch files, those are made by Windows.
Prefetching is the process of bringing data and code pages into memory from disk before it's demanded.

- Collapse -
OMG, so stupid!

Guess what my problem turned out to be? Yep, you guessed it: needed new batteries for my keyboard (mouse and keyboard wireless). I feel so stupid, and I sure spent a lot of time trying to figure things out. The good thing is, I guess, that I learned a lot more about my computer during this journey.

Katie

CNET Forums