Firefox encountered a problem

by justmeflo Sep 25, 2005 6:33AM PDT

I will be working away and all of sudden I will get a pop up that says" firefox has encountered a problem and needs to close." Why am I received this notice. I also get the same from Outlook express encountering a problem. I know something is wrong but dont know what.
I have winxp home edition/ service pack 2. Amd Athlon XP 2800+ and 2.07 GHz, 512 MV of Ram. Hope this infor helps. Thanks for your help

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software errors

by Stan Chambers Sep 25, 2005 1:29PM PDT

It's not uncommon for such errors to occur from time to time, but if they are ocurring on a regular basis, it may be necessary to re-install the software.

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reinstalling ??

by justmeflo Sep 25, 2005 2:46PM PDT

Are you referring to reinstalling outlook express and updating firefox? If I was to reinstall outlook express how would I do it? Do I have to delete the outlook express I have now or can I just reinstall it over the one I have now?

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Instructions...

by John.Wilkinson Sep 25, 2005 3:04PM PDT

Click here for instructions on how to reinstall Internet Explorer and Outlook Express in Windows XP. (It's a package deal.) As far as Firefox goes, you'd have to uninstall/delete it then reinstall.

Hope this helps,
John

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cant us outlook express,how to reinstall

by buddyboy111 Feb 14, 2009 9:02PM PST

Yes I am having problems with outlook express,and dont know how to use it, everytime I use it ,pop up says error,How can I fix it??

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Re: Outlook Express error

by Kees Bakker Feb 14, 2009 9:45PM PST

If you don't tell more about the error, it's impossible to give a cure.

But I would start to make a new Windows acccount and try there. That shows if it's a problem of the program itself (bad program) or a problem of the current account (good program, bad setting, bad file).

Kees

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What do you do about spyware/viruses?

by bigman_isu Sep 25, 2005 10:16PM PDT

While using Firefox is a good first move, you almost completely negate all the security benefits you get from it when you use Outlook Express. Outlook Express uses the IE engine to display ALL messages, so it's just as open to spyware attack as IE.

If you have two apps that are both crashing a lot, chances are you've either got some sort of foreign software on your system (spyware), or you've got a hardware problem, such as bad RAM. I'd start by scanning your system for spyware with the three main free programs. Once you clear out anything you've got, stop using Outlook Express. Download a copy of Mozilla Thunderbird. It should import your mail and most settings from Outlook Express.

If you DON'T find any spyware with all three programs, you've probably got some faulty hardware. First guess would be the RAM.

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Thanks

by justmeflo Sep 26, 2005 12:46AM PDT

Thanks for your time and your help.
I will proceed on doing all the things that I was advised to do and if that does not work, I will drop you a all a line again. Thanks again,

Firefox encountered a problem

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