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Firefox 1.5 - cannot go to website or email.s

by foxrl / April 7, 2006 5:20 PM PDT

Just 3 days ago I cannot get into Mozilla-Firefox 1.5 at
all . It just responded Firefox is offline . However if
I can use Internet Explorer 6 it's ok and I can get
into Yahoo mails , gmails,..etc.
I also tried to clean my registry and old files/folders
using CClean and Norton Cleanup and Window Clean..
still no improvement.
I tried uninstall and re-install Mozilla Firefox 1.5
and still same problem exist.
Can any one suggest on how I can get use Mozilla FireFox.

I am on Window XP Pro with ZoneAlarm FireWall (basic )
and using Norton Systemworks , AVG , Ewido Anti Malware,
Spybot Search and Destroy.

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Andy, here's what I would do...
by glenn30 / April 8, 2006 12:57 AM PDT

I am not sure of the problem but I would start all over with a clean install of Firefox. I know you have done this but try my method.

First download the latest fresh v. of Firefox from Mozilla Firefox and save to disk. Then uninstall 1.5 that you now have. Then clean out all references to Firefox in the program files and in the registry... be careful in the registry if you are not comfortable there.

Next install the fresh download of the latest version of Firefox. I hope this works for you... it has for me under similar circumstances.

Best of luck,


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Have you checked...
by John.Wilkinson / April 8, 2006 2:28 AM PDT

Click File and make sure that "Work Offline" is not checked...if it is, click it to uncheck it and try again.

Hope this helps,

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Firefox 1.5
by foxrl / April 10, 2006 10:58 AM PDT
In reply to: Have you checked...

Hi John,
Tks . I will try when I go back to office on
Friday . I am on leave.

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What's in your HOSTS file?
by R. Proffitt Forum moderator / April 8, 2006 2:55 AM PDT

Please share.

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by foxrl / April 10, 2006 10:44 AM PDT

Hi R Proffitt, What do you mean by HOSTS file ?.
Do you mean my email id which is
or what do ou mean ? Can you specify example.

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HOSTS file...
by John.Wilkinson / April 10, 2006 12:41 PM PDT
In reply to: HOSTS Files

You can read up on the HOSTS file by clicking here, but in short it can be used to block access to websites, such as those known for advertising. In Windows XP you'll find it in the directory C:\WINDOWS\system32\drivers\ it with WordPad, NotePad, etc. You'd want to make sure the website you're going to is not listed...if so, delete the line.

However, I'd say this isn't your problem because the problem is specific to Firefox...if it were the HOSTS file, IE would have the same problem. Also, when an entry is in the HOSTS file, you'll receive the "Unable to Connect" error from Firefox, not one about being offline. Thus I'd say your problem lies elsewhere, likely in the "work offline" setting I noted above.

Hope this helps,

P.S. It's not wise to post your e-mail address in forums...spammers and spambots (automated programs that collect e-mail addresses) scour them for 'friends.' if you would like your e-mail address removed or post pulled to prevent a deluge of spam, just ask.

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FireFox 1.5 - cannot open.
by foxrl / April 14, 2006 11:04 AM PDT

Hi John,
Tks. you are right . Somehow I do not know how
the option for 'work offsite' was checked in the file
option. OK , tks again.

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