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General discussion

Fingerprint & Password

Jan 21, 2010 8:47PM PST

Hi, I've Acer Aspire 2930 with fingerprint reader.
I have been using fingerprint to log on Windows, and it worked perfectly fine.
I have just changed my password via Control Panel > User Accounts and then restarted to find that my fingerprint didn't work at all.

The error message tells me that the password entered was incorrect after I swiped my finger. I've tried deleting all fingerprint data and re-swipe it again, but no avail. Seems the fingerprint stuck on old password. I've tried changing the password again with Acer System Settings but the fingerprint still doesn't work.
Any way to fix this?

Discussion is locked