Each one of Cnet's 'properties' has its own seperate staff, so any inquiries concerning download.com would be best submitted using this web form...just select "CNET download.com" and "Software downloads" as the category and subcategory, respectively. (You will find that we can answer some questions and forward complaints, but they don't actually read through these forums.)
In the case of categorization, however, it's up for interpretation and, to my knowledge, is mostly determined by the author/developer as opposed to Cnet staff. NoAdaware, for example, blocks tracking cookies, which is used by internet advertising agencies for marketing purposes. While I would think of it as an Antispyware application and organize it accordingly, it is actually related to "Sales and Marketing Tools" in that it is designed to block them. In the case of NetLimiter, it's a little more differentiated in that one is a small plugin for Internet Explorer whereas the other is a full application that extends to all internet-accessing applications, not just IE.
Given the number of programs available on download.com, it has far more categories than you will probably ever need, so I wouldn't use their organization system as a blueprint. Personally, I created a spreadsheet of all applications I keep on hand, including names, brief descriptions, and ratings. With that setup I find it easy to perform a quick search or sort to locate a particular type of program by keyword, and then follow an embedded link to its location on my hard drive. It completely eliminates the need for structured organization, which is especially helpful when one fits into multiple categories or, worse yet, none at all.
Regards,
John
I am going through and organizing my massive collection of utilities and files I have gathered, and using C|Net to help me with this. I however in some situations find myself disagreeing where files are placed, and the categories they are falling into. What is the proper way to have these looked into.
Some Examples:
NoAdaware ( http://www.download.com/NoAdware/3640-2650_4-10579656.html?tag=tab_ur) is showing up in the Sales and Marketing Tools?
NetLimiter shows up in two places. Version 1.3 shows up in the Internet Explorer Add-Ons section ( http://www.download.com/NetLimiter/3000-12776_4-10227459.html?tag=lst-0-1)
and NetLimiter Professional 2.0.9.1 shows up in some Internet section under Windows Software yet when you click the windows software tab you receive different groupings then the ones shown ( http://www.download.com/NetLimiter-Pro/3000-2017_4-10586397.html?tag=lst-0-2)
I hope I've been clear, and these examples will help you understand where I would like to be of help. GREAT Site and it is helping a whole lot I just would like to return the favor if possible.

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic