But what was their backup plan? Cards, drives fail everyday by the boat load. Sadly the only time they learn about backup is when it's a lost cause.
Im a tech with the USAF and I have a customer that brought in a laptop that he had encrypted files on it with his smartcard. He then came to this base and tried to access the files with the same smartcard, but it is telling him access is denied. Either the encryption became corrupt or the certificates on the card have. Either way I really need to get into these files for him, is there anyway to do this?
It was encrypted with xp by just going to the advanced tab under folder properties and simply encrypting. It was done while the user was logged into the computer with his smartcard. He is using the same smartcard on the same computer. He logs into the computer since his profile is now in cache memory he can log in even if he is not connected to the domain. He has complete ownership of the files but it is still saying access is denied.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?