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File damaged

by bunnyfuzz / October 4, 2010 11:58 PM PDT

Am running Windows XP on a DELL E310,using Adobe Acrobat 5.0. When I go onto IE7 and look for ANSC 7029H, which is a PDF fill-in-on-line form, and clicking on any of the responding web sites having that form, I get a "file is damaged and cannot be repaired" in an Adobe Acrobat window. Uninstalled and re-installed Acrobat 5.0 many times, no luck. Uninstalled IE 7 and tried IE 8, same results. Went back to IE7. Ran malicious program scan--computer clean. Clicking on other PDF addresses work fine. My son had no problem downloading the ANSC 7029H file and sent it to me in an e-mail. Trying to go to the hyperlink he sent me gets the same result. Any help will be greatly appreciated.

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A Newer Version Of Adobe Reader May Be Needed
by Grif Thomas Forum moderator / October 5, 2010 12:16 AM PDT
In reply to: File damaged

Are you sure you're using "Acrobat" which is the "full" Adobe program which allows you to create PDF files.. It's an expensive program.. Or do you actually have Adobe Acrobat READER 5.0 which is free and only "reads" PDF files? Are you aware that 5.0 is quite old?

Many of the newer PDF files are created with updated PDF file advantages. If you're only using the "reader" part of the program, you can download and install Adobe Reader 9.3.4 from the link below..

http://get2.adobe.com/reader/

Hope this helps.

Grif

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Damaged file
by bunnyfuzz / October 5, 2010 12:25 AM PDT

Thx for the quick reply. I am using Adobe Acrobat 5.0 (full version). I know it's old but the new versions are expensive. It will work on other PDF files but not this one. The file is ok since other people including my son can access it.

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Sounds like a new reader is needed. Try Foxit
by R. Proffitt Forum moderator / October 5, 2010 12:41 AM PDT
In reply to: Damaged file

I can install Foxit alongside Adobe and use one or the other as needed.

It seems you have figured out the cause but didn't find a solution or rather you don't want to buy a newer Acrobat or use the free Adobe Reader.
Bob

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Damaged file
by bunnyfuzz / October 5, 2010 1:12 AM PDT

Thx for the help. A new Reader (9.34) solved the problem. Will try FOXIT.

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as Bob said "try Foxit"
by jonah jones / October 5, 2010 1:03 AM PDT
In reply to: Damaged file

i clicked this link and it opened in my default pdf program (Foxit) i filled in fields and saved it as a pdf file

jonah

,.

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Damaged file.
by bunnyfuzz / October 5, 2010 1:13 AM PDT

Thx for the help. A new Reader (9.34) solved the problem. Will; try FOXIT.

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Damaged file
by bunnyfuzz / October 5, 2010 1:10 AM PDT

Grif--thx for the help. A new Reader (9.34) solved the problem

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(NT) Good Job & Glad We Could Help !
by Grif Thomas Forum moderator / October 5, 2010 6:06 AM PDT
In reply to: Damaged file
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