Something's not written in your post.
For example the "System Volume Information" directory is by design UNTOUCHABLE by you. If this is a directory under scrutiny, it would be nice to know so a dialog can start as to why this is so.
There are also some System Restore items that Norton will not be able to remove the virus from. Again, this is by design and there are documents telling what to do.
In closing, write more depth about the issue so the forum can see the issue.
Bob
After re-installing windows XP SP1, I was unable to change the readonly attribute of all the files on my harddrive. Programs such as Norton Antivirus are unable to update, and many other programs do not function. When this problem started occuring, i formatted my harddrive and reinstalled Windows from DOS, but the problem has not been solved.
Any help would be appreciated.

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