I have a 60" DLP and have had the run around from Samsung for 3 months. The TV is now almost unwatchable. I have been on the computer for almost 5 hours today reading posts about the exact same problems with litterally thousands of TV's. They are junk and they know it but go around in circles and tell you its not a bad TV. I had a tech tell me they would try the first part in line and then start charging for every part thereafter. They will start with a new lamp then a clean then will star tacking on huge amounts of money. The last thing they will replace is the board they already know is defective but by that time they have soaked you for about a grand. A new TV larger costs less today than that so it makes no sense to pay that kind of money.
I have a Samsung 42 inch DLP TV (model #HLS4266W) purchased 12/19/06 & noticed a white dot yesterday. After Googling it I found the posts on this site & was ready to buy another TV as this one is way out of warranty. This is a known issue & my TV qualified to get repaired at no cost. A tech will be calling me in a day to set up a repair. The only hitch was that if this fix (new DMD chip) doesn't fix the issue then I would be responsible for a "trip charge". The phone rep said that the tech should advise me up front what this charge could be & then I decide then if I want them to come out or not. Can anyone who has had a tech come out & repair this issue please provide some feedback for me asap? White dots gone? Anyone out there get stuck w/a "trip charge"?