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General discussion

Fax Application

Dec 13, 2005 5:38AM PST


I am looking for a basic application program that allows me to use our XP Professional computer to receive and send faxes. We live in France and our normal fax machine receives lots of spam faxes which means when we need to use the machine, the cartridge needs replacing!!

We have tried a few programs (Phone Tools - which doesn't run under XP, Win Fax Expert and others which send faxes but we cant get to receive. Judging by comments on the web site of the writer we are not the only one!) Most programs seem to be for marketing purposes, sending copies to multiple addresses. We just want a standard fax machine application!

Help please!! PS If the application (Freeware, Shareware or Commercial) is available in French for my wife, so much the better!!

Discussion is locked

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Did you try XP's Fax?
Dec 13, 2005 7:15AM PST

Using Fax - in Help and Support is pretty good at describing the native application that comes with XP. Typically, you set it up with a modem and a phone line. It works just like a stand alone fax, allowing you to send, receive, store and manipulate fax images.

When you install Fax, it's help is more extensive and probably answers all your questions.


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Fax Application
Dec 13, 2005 10:42PM PST

Thanks Bob,

Yes my wife did try the XP fax but couildnt get that to receive either! We have an ACER Aspire computer with a modem that appears to be on a few lists of not being compatible with their software. We have updated the driver, but that didnt change anything. We are thinking of disabling the inbuilt modem and using a branded external modem. We have broadband/ADSL which we could use if there is an appropriate fax software.



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Sorry, but that may be the problem.
Dec 14, 2005 1:17AM PST

I'd get another faxmodem. If the unit is under warranty, ask them to fix it.

If XP's fax doesn't work, I would not be trying other fax software in hope it would work.


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Which software you are using?
Nov 18, 2013 11:49PM PST

I just google it and find many software, it is hard to make up my mind to choose one:

Joyfax Server? Fax Server Pro? or GFI faxmaker?

Thank you.

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2897 days I was using the bundled fax software.
Nov 18, 2013 11:58PM PST

That was 8 years ago so the only comment I can add is the spammers always add JoyFax even if they are just a shill. This is not a title I would go near due to the spammers.

Also, since most all in one's do fax today I have yet to use anything other than what the fax printer software that came with the printer.

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You probably know MS is pulling the plug on XP
Nov 19, 2013 12:06AM PST

Come April MS is going to pull the plug on the last remnants of XP support, so maybe you should upgrade to Windows 7 or 8 and use the built in Windows Fax and Scan program in that.
Good luck.