Windows Legacy OS forum

General discussion

FATAL Exception message

by 123twobcs / April 6, 2005 12:56 PM PDT

Hellllp!
When I turn on my PC, Windows returns the following message on blue screen:
"A fatal exception 0D has occurred at 0028:FF022C68 in VXD acpi(0C) + 00003358. The current application will be terminated."
I can't run Windows 98 at all.

My computer is a desktop Hewlitt Packard running Windows 98 with 258 mg RAM. Hope you can help. Tell me where to look, what to do, or where to go to to resolve the problem.
Thanks.

Discussion is locked
You are posting a reply to: FATAL Exception message
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: FATAL Exception message
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
1st step...safe mode...
by reefurbb / April 6, 2005 10:08 PM PDT

at boot, hold down the F8 or ctrl key to get boot menu, choose "safe mode". Safe mode boots the PC without any but minimal necessary applications. All the added-in stuff that usually tries to load... won't.
Your desktop will appear larger and colors not right because safe mode uses a default 640x480 pixel/16 color mode. This will go back to what you previously had on next normal boot.
go to start-run, type msconfig, go to last tab-startup, and look for things you don't know about, uncheck, restart. On this "selective startup, you can also uncheck all of the startup group, and then win-ini, and then sys-ini.
The idea is to narrow down the application that is causing the trouble.
Hopefully you've done updated virus protection-cleaning, spy cleaning, scandisk, defrag; all can be done in safe mode.
report back what you find. Or one of the moderator-guru's will report what this error mesage is about. Often they reccommend to Google search the error message, or use the Forum search.

Collapse -
Second step ... scanreg /restore
by Kees Bakker / April 6, 2005 10:45 PM PDT

Changes are this is caused by some change in the registry. Maybe running a virus (that will be catched by reefurbb's procedure), maybe a driver change, in fact in can be anything.

Boot into MS-DOS (just like you would bould into Safe Mode, but another choice in the boot menu), and type scanreg /restore (+ enter). Then choose a date that everything still worked. This procedure doesn't remove the culprit, it just removes the activation of it.

Hope this helps.


Kees

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?