Question

Fake email

Dec 3, 2016 12:33PM PST

Someone has set up a fake hotmail account in order to cause problems. This is part of an ongoing problem and the police will be informed. The email is very closely based on my actual email address. I am asking if there is any way to find out who set it up, i.e, who's first and last name they used to set it up and would they have been required to enter a validation code via a mobile phone number. We already suspect someone but proving it is difficult.

Discussion is locked

Follow
Reply to: Fake email
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Fake email
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Re: fake e-mail
Dec 3, 2016 1:00PM PST

Only Microsoft (who owns hotmail.com and thus registers the e-mail addresses) could possibly know.
So ask your lawyer if he thinks that what was done can be prosecuted, because only then they might be forced to tell the police what they now. I don't think they will tell you if you friendly ask them. But it's worth a try to call your local Microsoft office and discuss it with them.

- Collapse -
Thank yoi
Dec 3, 2016 1:40PM PST

I tried speaking to Microsoft several times over the week and am getting no where, they said that they are a domain for hotmail and don't own it, I'm in the uk and all the phone numbers I'm getting are for US. Also have seen several 'UK' based hotmail help websites which are actually based in India! So frustrated

- Collapse -
Answer
I agree. "Lawyer."
Dec 3, 2016 1:13PM PST

While you could ask, there is really only one company to ask here. WARNING!!! There are fake Microsoft Hotmail support sites that will take your money. I had to add this as well to what Kees wrote.

- Collapse -
Thanks
Dec 3, 2016 1:41PM PST

Yea I've seen a few of them saying it'll cost £19.99 to do stuff but not specifically retrieving information as to who set up a now 'none existent' account

- Collapse -
Answer
dont do anything yourself
Dec 3, 2016 2:15PM PST

dont do anything yourself. let your lawyers and/or police do everything so you will not corrupt any evidence.

- Collapse -
thanks
Dec 4, 2016 5:35AM PST

Thanks for your answers guys. So you think the best way would be to get my solicitor to get in contact with Microsoft/Hotmail to ask them to provide the account details for the creator of the fake email? Is there no one local business wise who would be able to do this instead? Im just worried about the cost of asking my solicitor. Im not even sure if it is possible to get the account details as the email apparently now 'does not exist' as it says when i try to enter it into the log in box. I also emailed it and it bounced straight back. If it's been deleted is it gone for good?

- Collapse -
And that's the next question.
Dec 4, 2016 6:56AM PST

"Is this worth doing?"

The bounce of the email could be that the account was closed. It's your choice to pursue or not.

- Collapse -
It could be...
Dec 4, 2016 8:22AM PST

If it turned out the email was who I suspect it is then it would be totally worth it as this person is a bully and has done things like this before. Plus it would help my court case against him! Fingers crossed....

- Collapse -
it is going to cost you
Dec 5, 2016 1:27AM PST

you will most likely need a court order to get the personal details released. the questions you are asking should really be asked of your solicitor. if he is not familiar with what you are wanting to do, you may need a solicitor who handles technology cases. It is going to get extremely expensive because you could need several court orders in order to get the info you need. for sure two. you will have to get the hotmail info, then you will most likely need the ip info from the service provider. you will also have to prove who was on the keyboard.

finally if they used proxies, vpn or whatever to cover their tracks, then there is nothing you can do. you will not know this until you spend thousands.

I would suggest you contact the police and see what they can do for you. at least get a police report on file in case there are problems later.

- Collapse -
Answer
What is this person doing with the
Dec 5, 2016 5:52AM PST

email? Just setting up an email account similar is legal. Im not sure what u mean fake email account.

CNET Forums

Forum Info