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Question

failure to install printer package

Oct 17, 2011 9:55PM PDT

every time i try to install the printer on my lap top, toshiba satellite, i reach the point of ,failure to install printer drivers. I have tried everything I know clearing disc space off loading old programmes, but it will still not load. Any help would be appreciated. thanks dudworth

Discussion is locked

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Clarification Request
(NT) Did you check the printer's web site for latest version?
Oct 18, 2011 12:55AM PDT
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failure to install printer package
Oct 19, 2011 12:52AM PDT

thank you for the reply
tes have tried the web site and attempted to download the drivers but this has not made any difference, i have also cleared any space i could on the os system but still the same result.

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When I read "attempt" and "download the drivers"
Oct 19, 2011 2:27AM PDT

But no words such as I downloaded and installed this means to me you have not obtained or installed the latest drivers.

I know folk have a difficult time with these steps so at this point you should seek help that can come to your site and fix it.
Bob

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Clarification Request
How about the OS and are you sure
Oct 18, 2011 8:20PM PDT

you're using the proper drivers? If this is a newer laptop with a Windows 64 bit system it's easy to accidentally select the wrong driver package to download.

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failure to in stall driver package
Oct 19, 2011 12:57AM PDT

thank you for your help
i dont know if i am using the right drivers i have gone to the web site and downloaded the latest drivers but this did not help. i did not know that there is an option to select 64 or 32 bit how do i do this? do i presume that you do this when you go to the epson site? if it helps i am trying to install an epsom sx125 on a toshiba satellite.
thanks for your help

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This doesn't look right to me but
Oct 19, 2011 2:53AM PDT
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failure to install printer drivers
Oct 19, 2011 7:46PM PDT

hi steve haninger

thanks for the advice i tried it but get, error 0 , i think i have to get someone to the site to have a go.

many thanks

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Re: bits
Oct 19, 2011 7:57PM PDT